LAURA MAHONEY
Laconia
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Property Manager
WinnCompanies
Laconia, NH
02.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in support services when needed. Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with legal counsel to resolve tenant disputes.
- Implemented and enforced policies and procedures to maintain properties to highest standards. Followed up on delinquent tenants and coordinated collection procedures.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans. Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Licensed Nursing Assistant
Goldenview Healthcare Center
Meredith, NH
02.2022 - 05.2023
- Provided direct patient care, including assistance with daily living activities and mobility support.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records, ensuring compliance with healthcare regulations and standards.
- Trained new staff on best practices in patient care and safety protocols.
- Demonstrated strong communication skills while interacting with patients, families, and healthcare professionals.
- Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.
Property Manager
Laconia Housing & Redvlpmnt
06.2022 - 02.2023
- Maintain waitlists and process applications to determine program eligibility Complete lease signings with approved tenants
- Verify income, assets and expenses for annual and interim recertification
- Complete biannual housing inspections
- Maintained original leases and renewal documents in digital and hardcopy format for property management office
- Completed final move-out walk-throughs with tenants to identify required repairs.
Property Manager
Laconia Housing & Redvlpmnt
03.2017 - 08.2021
- Maintained waitlists for the Housing Choice Voucher Department and processed applications to determine eligibility
- Issued a Housing Choice Voucher to approved applicants
- Conducted a Briefing with the approved applicant to go over the rules of the HCV Program Processed annual and interim recertification's and verified income, assets and expenses to determine tenants rent.
Education
High School Diploma - undefined
Pembroke Academy
Pembroke, NH06.1999
Skills
- Staff Management
- Fair Housing Mandates
- Customer Service-Focused
- Prospecting Clients Superior
- Customer Service Tenant Screening
- Knowledge of Multiple Software Systems
- Understanding
- Time Management Workflow Processes
- Verbal and Written Communication Lease Filing
Certification
- Housing Quality Standards Inspection Specialist - 2018 HCV
- Occupancy Specialist - 2018
- Certified Occupancy Specialist - 2019 Rural
- Housing Specialist - 2021
- Licensed Nursing Assistant - Reinstated 2025
Timeline
Property Manager
WinnCompanies
02.2023 - Current
Property Manager
Laconia Housing & Redvlpmnt
06.2022 - 02.2023
Licensed Nursing Assistant
Goldenview Healthcare Center
02.2022 - 05.2023
Property Manager
Laconia Housing & Redvlpmnt
03.2017 - 08.2021
High School Diploma - undefined
Pembroke Academy