Laura May
Community Rehabilitation Hospital
Greenwood,IN
15
years of professional experience
Dynamic Clinical Liaison with a proven track record in analyzing patient information and executing insurance prior authorizations. Expertise in promoting facility services and implementing process improvements to optimize patient care and enhance community awareness.
Work History
Clinical Liaison
8 Years 3 Months- Facilitated patient transitions between acute care hospital and rehabilitation hospital.
- Collaborated with interdisciplinary teams to determine patient's discharge needs.
- Educated patients, families and referral sources on rehabilitation services in an acute inpatient rehab facility.
- Executed insurance prior authorization processes to ensure timely patient care.
Clinical Liaison
2 Years 6 Months- Assisted in evaluating patient referrals and determining suitability for care admission.
- Collaborated with physicians and multidisciplinary teams to communicate patient needs effectively.
- Promoted facility strengths and services within the community to enhance awareness.
- Implemented process improvements to streamline referral management and reduce delays.
Lead Occupational Therapist
2 Years 9 Months- Led development and implementation of individualized treatment plans for diverse patient populations.
- Facilitated hands-on learning experiences for occupational therapy students during clinical rotations.
- Maintained daily therapy schedule and formulated weekend schedules for occupational therapists and therapy techs.
- Evaluated and revised organizational policies and procedures to enhance compliance and efficiency.
Education
Master of Science - Occupational Therapy
Master of Science - Kinesiology/Exercise Science
Skills
Clinical assessment
Insurance authorization
Patient information analysis
Knowledge of Medicare guidelines for IRFs
Patient advocacy services
Physical assessments
Teamwork and collaboration
Timeline
Clinical Liaison
Community Rehabilitation Hospital
06.2018 - CurrentRead More
Clinical Liaison
Johnson Memorial Hospital
12.2015 - 06.2018Read More
Lead Occupational Therapist
Johnson Memorial Hospital
01.2012 - 10.2014Read More
University of Indianapolis
Master of Science from Occupational Therapy
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Anderson University
Master of Science from Kinesiology/Exercise Science
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