Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Laura McNamara

Fincastle,,VA

Summary

Recent graduate with a Bachelor's degree in Business Administration, and a strong foundation in sales, marketing, and client engagement. Brings hands-on experience in professional environments that demand strong communication, adaptability, and attention to detail. Eager to bring these strengths to a sales role and contribute to a high-performing, growth-focused team.

Overview

3
3
years of professional experience

Work History

Client Service Coordinator

Acquisition Title & Settlement Agency
Roanoke, Virginia
05.2025 - Current
  • Corresponded with clients, underwriters, and government offices via phone, email, and in-person interactions to gather information, coordinate schedules, and resolve issues.
  • Utilized document management systems, Qualia, to maintain meticulous records, perform data entry, and track transaction milestones.
  • Drafted and finalized closing documents and title policies, ensuring accuracy and compliance with legal and regulatory standards.
  • Oversaw the mailing of closing packets and facilitated the retrieval and filing of documentation, supporting both internal teams and customer service.

Fine Dining Server

Frankie Rowland's Steakhouse
Salem , Virginia
07.2024 - Current
  • Delivered exceptional, personalized dining experiences by anticipating guests' needs and exceeding expectations in a high-pressure, luxury environment.
  • Demonstrated impeccable table etiquette and adherence to ultra-fine dining service protocols, ensuring flawless presentation and execution.
  • Expertly handled high-value transactions and maintained discretion with VIP and celebrity guests.
  • Consistently achieved guest satisfaction scores and cultivated repeat clientele through attentive and professional service.

Sales & Marketing Intern

The Scout Guide Roanoke
Daleville, Virginia
02.2025 - 05.2025
  • Supported marketing strategy through content creation, social media planning, and audience engagement.
  • Assisted in planning and executing events that drove brand awareness and client relationships.
  • Conducted prospect research to identify potential members, and support sales outreach.
  • Developed communication and client-facing skills through regular interaction with entrepreneurs and professionals.
  • Received mentorship in personal branding, sales techniques, and professional growth.

Server

Rodeo Chico
Daleville, Virginia
07.2022 - 09.2024
  • Demonstrated exceptional customer service, ensuring a positive dining experience for patrons.
  • Effectively handled multiple tasks simultaneously while maintaining high efficiency and attention to detail.
  • Collaborated with staff to ensure seamless operations and customer satisfaction.

Education

BBA -

Roanoke College
Salem, VA
05-2025

Skills

  • Client Relationship Building
  • Team Collaboration
  • Schedule Management
  • Exceptional Communication
  • Adaptability
  • Strong Organization

References

References available upon request.

Timeline

Client Service Coordinator

Acquisition Title & Settlement Agency
05.2025 - Current

Sales & Marketing Intern

The Scout Guide Roanoke
02.2025 - 05.2025

Fine Dining Server

Frankie Rowland's Steakhouse
07.2024 - Current

Server

Rodeo Chico
07.2022 - 09.2024

BBA -

Roanoke College

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