Laura McQuillan
Minneapolis,MN
Summary
Enthusiastic and positive person who enjoys working with people and enhancing customer experiences. Responsible for putting customers first and providing a great customer experience.
Overview
3
3
years of professional experience
Work History
Licensed Insurance Agent and Client Services
Corporate Four Insurance Agency
09.2024 - Current
- Produce and distribute COI requests within a 1 hour standard
- Work directly with and support client needs
- Billing and account reporting to insurers on behalf of clients
- Produce endorsements and binders for clients
- Assist Account Managers with various projects
Licensed Insurance Agent and Client Services
Acrisure LLC
10.2023 - 09.2024
- Produce and distribute COI requests within a 1 hour standard
- Work directly with and support client needs
- Billing and account reporting to insurers on behalf of clients
- Produce endorsements and binders for clients
- Assist Account Managers with various projects
Licensed Property/Casualty Insurance Agent and Client Service Specialist
American Family Insurance
11.2022 - 10.2023
- Work directly with current and prospective clients
- Assist with changes to Home and Auto policies
- General administrative responsibilities
- Manage office when Agency owner is out of office
Office Manager
DRG
11.2021 - 11.2022
- Interpreted and communicated work procedures and company policies to staff
- Implemented corporate or departmental policies, procedures and service standards in conjunction with management
- Managed, scheduled and coordinated office functions and activities for employees
- Negotiated with vendors to determine optimal material purchase pricing
- Managed office inventory and placed new supply orders
Education
Associate of Science - Radiologic Technology
Dunwoody College of Technology
Minneapolis, MN05.2013
Skills
- Customer Relationships
- Process Streamlining
- Scheduling and Coordinating
- Verbal and Written Communication
- Scheduling and Calendar Management
- Event Coordination
Timeline
Licensed Insurance Agent and Client Services
Corporate Four Insurance Agency
09.2024 - Current
Licensed Insurance Agent and Client Services
Acrisure LLC
10.2023 - 09.2024
Licensed Property/Casualty Insurance Agent and Client Service Specialist
American Family Insurance
11.2022 - 10.2023
Office Manager
DRG
11.2021 - 11.2022
Associate of Science - Radiologic Technology
Dunwoody College of Technology
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