Laura Moreno
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Marketing and Sales Manager
RE/MAX Portfolio Homes
2017.03 - Current
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Achieved consistent revenue growth by directing efforts towards high-opportunity accounts and industries.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
Paralegal Specialist
Lawrence V. Robertson Of Law
2015.04 - 2017.05
- Enhanced case efficiency by managing and organizing legal documents, evidence, and client files.
- Streamlined communication with clients by drafting correspondence and tracking case progress.
- Conducted thorough legal research to support attorneys in developing robust case strategies.
- Prepared comprehensive trial materials, ensuring cases were well-prepared for court proceedings.
- Drafted accurate legal documents such as pleadings, motions, and briefs to present the client's position effectively.
-
Litigation Paralegal
Bank Of America, NA
2011.04 - 2015.05
- Increased case efficiency by streamlining document management and organization processes.
- Facilitated timely resolution of cases through effective communication with opposing counsel and court personnel.
- Maintained client satisfaction by providing regular updates on case progress and addressing concerns promptly.
- Drafted pleadings, motions, and briefs in compliance with court rules, leading to successful outcomes in numerous cases.
- Managed high-volume caseloads effectively by creating organized systems for tracking deadlines and prioritizing tasks.
- Collaborated closely with attorneys to develop case strategies that aligned with client objectives, resulting in positive outcomes for clients.
Vendor Management Specialist
CitiMortgage
2008.09 - 2011.03
- Streamlined vendor management processes by implementing efficient record-keeping and tracking system
- Improved supplier performance by conducting regular evaluations and providing constructive feedback.
- Developed strong relationships with key vendors, resulting in improved communication and better deals.
- Enhanced contract compliance by closely monitoring vendor activities and addressing any discrepancies promptly.
- Helped to research, vet and onboard new vendors, set up contracts and establish connections.
- Achieved optimal goals by executing negotiation strategies for prices and services.
Fraud Prevention Specialist
Citi Cards
2005.01 - 2008.09
- Reduced fraudulent activities through continuous monitoring of financial transactions and customer behaviors.
- Conducted thorough investigations of suspected fraud cases, leading to the recovery of lost funds.
- Collaborated with cross-functional teams to implement effective anti-fraud measures across the organization.
- Educated staff members on best practices for identifying and preventing fraudulent activities, fostering a culture of vigilance within the organization.
- Led risk assessments and audits to identify potential vulnerabilities in existing processes, recommending improvements where necessary.
- Maintained detailed records of all investigations conducted, providing valuable data for trend analysis and future case management efforts.
Education
Real Estate License - Real Estate
Hogan Real Estate
Tucson, AZ03.2017
Bachelor of Science - Business Administration
University of Phoenix
Tucson, AZ05.2011
Skills
Project Management
Public Relations
Critical Thinking
Team Leadership
Sales Presentation
Compliance
Proficient in MS Office
Languages
Spanish
Full Professional
Timeline
Marketing and Sales Manager
RE/MAX Portfolio Homes
2017.03 - Current
Paralegal Specialist
Lawrence V. Robertson Of Law
2015.04 - 2017.05
Litigation Paralegal
Bank Of America, NA
2011.04 - 2015.05
Vendor Management Specialist
CitiMortgage
2008.09 - 2011.03
Fraud Prevention Specialist
Citi Cards
2005.01 - 2008.09
Real Estate License - Real Estate
Hogan Real Estate
Bachelor of Science - Business Administration
University of Phoenix
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