Laura Mulkeen
Tampa,Florida
Summary
Dependable server successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in high volume service, team collaboration and resolving issues with customers.
Overview
6
6
years of professional experience
Work History
Server Assistant
Dover Caterers
05.2019 - 04.2023
- Supported server during peak hours to enhance overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Streamlined food delivery process with strong communication skills between kitchen staff and servers.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Server Assistant
George Martins
01.2017 - 03.2019
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Supported fast service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
- Assisted with dining room set up prior to and after service period.
- Assisted with bussing tables and cleaning up spills.
- Collaborated with other staff members to maintain high-level customer satisfaction.
Education
Associate of Arts - Legal Studies
Nassau Community College
Garden City, NY05.2015
Skills
- Food Running
- Adaptable and Flexible
- Beverage Preparation
- Tableside Service
- Attention to Detail
- Complaint Handling
Timeline
Server Assistant
Dover Caterers
05.2019 - 04.2023
Server Assistant
George Martins
01.2017 - 03.2019
Associate of Arts - Legal Studies
Nassau Community College