Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Laura Murphy

Calistoga,CA

Summary

Proficient in data entry and administrative support, with a solid history of resolving conflicts and ensuring quality assurance. Delivers high levels of data accuracy and supports operational excellence.

Overview

19
19
years of professional experience

Work History

Data Entry Specialist

Robert Half Staffing
St. Helena, CA
12.2024 - Current
  • File management of AR/PR.
  • Support the CEO and other personnel.
  • Run multi-phone line systems.
  • Data Entry.
  • Entered data accurately into company databases and systems.
  • Maintained organized electronic and physical files for easy access.
  • Reviewed documents for completeness and corrected errors as needed.

Health Tech/Covid 19 Support

Calistoga Joint Unified School District
10.2021 - 07.2024
  • Enter vaccine information for both the elementary and JR/SR High schools
  • Organize all materials for day of testing at both sites
  • Register students for testing
  • Contact parents for approval to test
  • Perform contact tracing if a positive case is found
  • Outreach for vaccine clinics and available testing
  • Care for all student injuries
  • Report serious injuries to head nurse
  • Fill out proper forms for insurance provider
  • Follow HIPPA guidelines for all students and administrators
  • Other administrative duties as assigned

Logistics Manager and Administration

Nadalie USA
Calistoga, California
10.2011 - 10.2018
  • Product price comparison of daily shipping costs.
  • Book keeping.
  • Customer service.
  • Conflict resolution of customer disputes.
  • Supply maintenance.
  • Business inventory.
  • Clerical file maintenance

Front Desk/Customer Relations

El Bonita Motel
St. Helena, California
09.2008 - 02.2011
  • Attend to various needs of guests
  • Draft advertisements for local and regional publications.
  • Involvement with local business organizations including St. Helena Chamber of Commerce.
  • Created marketing plan with upper management.

Tasting Room Associate

Cuvaison Estates
Calistoga, California
04.2009 - 11.2009
  • Provide quality customer service for all clients and guests.
  • Wine club sales and ongoing coordination with wine club members.
  • Track, record and monitor daily sales, as well as monthly record keeping of all inventory.

Tasting Room Associate

Calistoga Cellars
Calistoga, California
09.2007 - 11.2008
  • Manage wine club membership information.
  • Assisted with website content.
  • Provide quality customer service for all clients and guests.

Customer Relations Representative

Spa Equip
Calistoga, California
09.2006 - 06.2007
  • Communicated with clients and equipment suppliers regarding warranties and repairs.
  • Assisted with set up of spa equipment and performed quality control for newly installed equipment.

Intern

Calistoga Tribune
Calistoga, California
06.2006 - 09.2006
  • Wrote articles for the weekly edition pertaining to local events.
  • Responsible for all articles and photography in The Weekender, a monthly publication.

Education

Bachelor of Arts - Journalism, Public Relations

Humboldt State University
Arcata, California
05.2006

Skills

  • Microsoft Office Suite
  • QuickBooks
  • Adobe Photoshop
  • Adobe InDesign
  • Advertising
  • Conflict resolution
  • Quality control
  • File maintenance
  • Record keeping
  • Retail
  • Sales
  • Shipping
  • Administrative support
  • Problem solving
  • Time management
  • Effective communication

References

Available upon request

Timeline

Data Entry Specialist

Robert Half Staffing
12.2024 - Current

Health Tech/Covid 19 Support

Calistoga Joint Unified School District
10.2021 - 07.2024

Logistics Manager and Administration

Nadalie USA
10.2011 - 10.2018

Tasting Room Associate

Cuvaison Estates
04.2009 - 11.2009

Front Desk/Customer Relations

El Bonita Motel
09.2008 - 02.2011

Tasting Room Associate

Calistoga Cellars
09.2007 - 11.2008

Customer Relations Representative

Spa Equip
09.2006 - 06.2007

Intern

Calistoga Tribune
06.2006 - 09.2006

Bachelor of Arts - Journalism, Public Relations

Humboldt State University

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