Samantha Myers
Summary
Enthusiastic Head Cashier with 3 years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Train new cashiers on process and procedure with Gold Tech Retail Manager POS system. Well-rounded and hardworking leader willing to take on new or increased level of responsibilities to enhance team success.
Overview
7
7
years of professional experience
Work History
Curbside Shopper
Meijer
03.2021 - Current
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Adhered to store policies and procedures, ensuring compliance with safety guidelines and food handling best practices.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
- Trained, mentored, and developed new employees with positive and encouraging techniques to maximize performance
Lead Cashier
Goodwill Industries Of Northern Illinois
05.2018 - 03.2021
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Displayed new stock and rotated existing products.
Education
High School Diploma -
Mchenry West High School
Skills
- Point of Sale Knowledge
- Opening and Closing Procedures
- Teamwork
- Payment Processing
- Cash Handling
- Guest Services
- Employee Training
- Cash Register Operation
- Speed and efficiency
- Initiative-taking
Timeline
Curbside Shopper
Meijer
03.2021 - Current
Lead Cashier
Goodwill Industries Of Northern Illinois
05.2018 - 03.2021
High School Diploma -
Mchenry West High School
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