Laura Nelson
Anderson,IN
Summary
Dynamic Practice Manager with years of experience. Seeking a fun, professional office to join. Excelling in schedule management, communication and compliance. Proven ability to enhance patient care through attention to detail and effective teamwork. Skilled in insurance billing and payroll processing. Confident in maintaining a good office flow and high patient satisfaction.
Overview
17
17
years of professional experience
Work History
Practice Manager
Anderson Oral & Maxillofacial Surgery
Anderson, IN
04.2019 - 02.2026
- Managed office bookkeeping with insurance billing and patient payments. Processed payroll bi-weekly, verified insurance and confirmed all appointnments.
- Created treatment plans/estimates and reviewed them with patients during consultation appointments. Made sure all consent forms were signed prior to surgery and went over pre operative instructions.
- Maintained comprehensive patient records by frequently double-checking medical histories and current information while scheduling follow-ups and other appointments.
- Placed new supply orders, managed inventory and restocked clerical spaces. Maintained front and back office equipment/scheduled repairs.
- Ensured compliance with OSHA, HIPAA, and state regulations.
- Took images, sterilized instruments and assited the doctor in surgery when needed to maintain office flow.
Expanded Functions Dental Assistant
Arive Family Dental
Anderson, IN
11.2016 - 03.2019
- Assisted in providing high-quality patient care through effective chairside support during procedures.
- Placed restorations and took/ processed radiographs.
- Managed sterilization and maintenance of dental instruments, ensuring compliance with safety standards.
- Educated patients on post-operative care and oral hygiene practices.
- Performed front office tasks such as making appointments and taking/posting payments. Confirmed appointments
Dental Assistant
Aspen Dental
Home Office - Muncie Location
01.2009 - 05.2016
- Assisted the dentist during procedures, adjusted dentures/placed soft relines, took FMX and panoramic x-rays, ordered supplies, and maintained equipment.
- Traveled with the oral surgeon to multiple different locations and assisted in surgery.
- Sterilized instruments and assisted hygiene.
- Completed all chart notes daily.
Education
Expanded Functions Dental Assisting
Ivy Tech Community College
Anderson, In. 12-2008
Skills
- Schedule and practice management
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Timeline
Practice Manager
Anderson Oral & Maxillofacial Surgery
04.2019 - 02.2026
Expanded Functions Dental Assistant
Arive Family Dental
11.2016 - 03.2019
Dental Assistant
Aspen Dental
01.2009 - 05.2016
Expanded Functions Dental Assisting
Ivy Tech Community College