Laura Oliver
Fort Myers,FL
Summary
To obtain a challenging yet rewarding position within a company which prides itself on its successes in providing the highest quality products and service. I have over 28 years of experience in the Customer Service Related Field. Given the opportunity, I am confident that I will be an asset to your company
Overview
27
27
years of professional experience
Work History
Administrative Assistant
Boykin Management/ The Pink Shell Resort
Fort Myers Beach, FL
04.2019 - 09.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Administrative Coordinator
Bill Smith Appliances, Inc
Fort Myers, FL
11.2014 - 04.2019
- Responsible for Daily Reports, Answering phones, Greeting Customers in very busy Appliance store
- Responsible for training new hires for most of company's locations
Administrative Assistant
K2 Design
Bonita Springs , FL
01.2013 - 03.2014
- Computed Accurate Sales Prices for Purchase transactions.
- Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.
- Successfully interacted with customers and retail buyers to expedite orders.
Insurance Sales Agent
Brightway Insurance
Naples, FL
07.2010 - 08.2013
- Responsible for quoting and writing new Insurance Business, as well as servicing existing clients in very busy Insurance office
- Responsible for daily and monthly reports
- Managed busy office
Insurance Sales Agent
Olson and Dinunzio Insurance
Naples, FL
04.2009 - 05.2010
- Responsible for quoting and writing New Business as well as servicing existing clients
- Used Semcat, Ezlynx and Tam for quoting and processing systems
- Managed Marking Department
Insurance Sales Agent
Thomas/Nationwide Insurance
Naples, FL
02.2004 - 02.2009
- Multi-tasked in a very fast paced environment.
- Responsible for quoting and writing all new business
Insurance Sales Agent
Bruce Hendry Insurance
Immokalee, FL
01.1993 - 01.2003
- Responsible for quoting and writing all personal and commercial lines.
Education
Insurance License -
Florida Department of Financial Services
Florida04.2010
Insurance License - Insurance Licensing
Tennessee Department of Financial Services
10.2008
Associate of Arts - Business Management
Edison Community College
05.1997
High School Diploma -
Immokalee High School
05.1993
Skills
- Telephone Etiquette
- Event Planning
- Correspondence Management
- Microsoft Excel
- Office Management
- Meeting Coordination
- Staff Training
- Document Coding and Classification
Timeline
Administrative Assistant
Boykin Management/ The Pink Shell Resort
04.2019 - 09.2021
Administrative Coordinator
Bill Smith Appliances, Inc
11.2014 - 04.2019
Administrative Assistant
K2 Design
01.2013 - 03.2014
Insurance Sales Agent
Brightway Insurance
07.2010 - 08.2013
Insurance Sales Agent
Olson and Dinunzio Insurance
04.2009 - 05.2010
Insurance Sales Agent
Thomas/Nationwide Insurance
02.2004 - 02.2009
Insurance Sales Agent
Bruce Hendry Insurance
01.1993 - 01.2003
Insurance License -
Florida Department of Financial Services
Insurance License - Insurance Licensing
Tennessee Department of Financial Services
Associate of Arts - Business Management
Edison Community College
High School Diploma -
Immokalee High School
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