Laura Osorio Quirama
Santa Clara,CA
Summary
Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.
Overview
3
3
years of professional experience
Work History
Shift Leader
Teriyaki Madness
Santa Clara, California
11.2023 - Current
Shift Leader
Habit Burger
Santa Clara, CA
11.2022 - 11.2023
- Supervised team members during peak service hours.
- Managed inventory levels and restocked supplies as needed.
- Trained new employees on menu items and customer service standards.
- Ensured compliance with health and safety regulations in food preparation.
- Maintained cleanliness of work areas and dining spaces consistently.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Supervised and led employees to maintain productivity and customer service levels.
- Checked orders for quality and completeness.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Skills
- Inventory management
- Staff training
- Health compliance
- Cash handling
- Quality control
- Effective communication
Timeline
Shift Leader
Teriyaki Madness
11.2023 - Current
Shift Leader
Habit Burger
11.2022 - 11.2023