Summary
Overview
Work History
Skills
Additional Highlights
Timeline
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Laura Pacheco Garcia

Lawrenceville,GA

Summary

Dynamic bilingual specialist with a proven track record at Cortland, excelling in leasing negotiation and compliance. Achieved 97% occupancy through innovative marketing and exceptional resident relations. Skilled in tenant screening and staff training, fostering a collaborative environment that enhances efficiency and satisfaction. Recognized for discretion and effective communication in high-stakes situations.

Overview

4
4
years of professional experience

Work History

Screening & Applications Bilingual Specialist

Cortland
Atlanta, USA
09.2024 - Current
  • Support 21 communities across the Mountain West region with full-cycle application reviews, ensuring compliance with company policies and Fair Housing standards.
  • Verify income, identity, and credit using PLAID and TransUnion, maintaining high accuracy and confidentiality.
  • Assist Pod Leader with escalated and high-priority cases requiring collaboration with on-site teams.
  • Standardized corporate housing workflows, reducing processing times and improving move-in readiness.
  • Recognized for discretion, efficiency, and professional communication with applicants and staff.

Leasing Manager

First Communities Management
04.2023 - 09.2024
  • Closed 150+ leases through effective communication, and tailored property tours.
  • Managed screenings, lease preparation, and CRM updates with attention to accuracy and compliance.
  • Drove marketing campaigns via social media, online listings, and local outreach, raising occupancy to 97%.
  • Delivered move-in coordination and prompt issue resolution, contributing to high resident satisfaction and retention.

Store Manager

Paris Formal Wear
01.2022 - 04.2023
  • Led day-to-day operations, team scheduling, and inventory management.
  • Trained and mentored staff, reducing turnover by 25%. Launched targeted social media strategies, increasing sales by 40%.

Leasing Consultant

The Timbers
08.2021 - 12.2021
  • Performed property tours, closed leases, and screened applicants to meet aggressive leasing targets.
  • Played a key role in achieving and sustaining 100% occupancy for multiple months.

Skills

  • Bilingual: Spanish & English
  • Leasing Negotiation & Compliance
  • Tenant Screening
  • Compliance verification
  • Yardi
  • Occupancy Optimization
  • Lead Generation & Marketing
  • Resident Relations & Retention
  • Staff Training & Scheduling
  • Training development

Additional Highlights

  • Achieved 100% occupancy at The Timbers for multiple months.
  • Consistently surpassed leasing targets and performance goals.
  • Strong interpersonal, organizational, and multitasking abilities.

Timeline

Screening & Applications Bilingual Specialist

Cortland
09.2024 - Current

Leasing Manager

First Communities Management
04.2023 - 09.2024

Store Manager

Paris Formal Wear
01.2022 - 04.2023

Leasing Consultant

The Timbers
08.2021 - 12.2021

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Laura Pacheco Garcia