Laura Phoel
Buckeye,AZ
Summary
Efficient and detailed-oriented medical professional with over 15 years of experience. Skilled in prioritizing patients and clients needs within high stress environments. Attentive Authorization Coordinator familiar with ICD-10 coding, and EHR systems. Works well in fast-paced administrative environments focused on maintaining smooth and efficient services.
Overview
27
27
years of professional experience
Work History
Authorization Coordinator, Surgery Coordinator / Front Desk Check In and Check Out
Abrazo Medical Group / Abrazo Brain & Spine, Cancer Surgery Specialists
Phoenix, AZ
01.2020 - Current
- Responsible for all aspects of obtaining authorization for medications, infusion's and coordinate with infusion centers
- Close communication with drug rep's
- Scheduled surgeries verified insurance, pre-operative certifications and authorizations, complete necessary hospital forms, coordinating with the OR and the surgeons schedule
- Scheduling for any pre-operative labs, testing and coordination of post-surgery care
- Consulted with patient and coordinated surgery dates with surgeon schedule, educated patient about their surgery
- Front desk check in and check out, assisted in coordinating daily schedules for Neurology, Cancer Surgery, Orthopedics, Urology, Weight Management, medical records requests
- Assisted and assessed with COVID-19 assessments I.E
- Temperature checks, sanitizing the waiting room, kept patients within a safe distance from one another and made sure all patients were wearing masks.
Medical Secretary II/Sleep Coordinator
Riverview Medical Center EEG Sleep Lab
Red Bank, NJ
03.2012 - 06.2018
- Responsibilities include greeting patients, making appointments for both inpatients and outpatients for Sleep Studies, Home Studies, EEG testing
- Responsibilities also include scheduling technicians to perform tests, confirmed appointments, billed patients on a daily basis and collected co-payments
- Called insurance companies for Pre-Authorizations and Primary care physicians for referrals
- Sent completed sleep study reports to physicians and filling of all reports
- Ordered equipment from DME companies
- In charge of running a clinic on a monthly basis for people who were having trouble with CPAP and BiPAP machines and fitting of masks
- Responsible for all aspects of secretarial duties.
Ambulatory Oncology Care Clerk
Staten Island University Medial Center/ Nalitt Institute for Cancer and Blood Related Diseases
Staten Island, NY
11.1997 - 03.2012
- Responsibilities were greeting and signing in patients, ordering lab work
- Scheduled patient appointments for follow up doctor visits, blood work and chemotherapy treatments
- Additional duties include updating insurance information, collecting co-payments, heavy phones, handled patient inquiries for approximately Ten Oncologists and maintaining patient charts
- Called various hospitals and labs for results of blood work, X-rays, Bone Marrow biopsies and patient records
- Interaction with Dietitians, Medical Records Department, Social Workers, Hospice, RN's, MA's, PA's, along with various Radiology facilities, Radiation Oncology facilities and various labs.
Education
COLLEGE OF STATEN ISLAND
12.1986
SUSAN E. WAGNER HIGH SCHOOL
Skills
- ATHENA EMR
- OUTLOOK
- COVER MY MEDS
- INTERNET
- WORD
References
References available upon request.
Timeline
Authorization Coordinator, Surgery Coordinator / Front Desk Check In and Check Out
Abrazo Medical Group / Abrazo Brain & Spine, Cancer Surgery Specialists
01.2020 - Current
Medical Secretary II/Sleep Coordinator
Riverview Medical Center EEG Sleep Lab
03.2012 - 06.2018
Ambulatory Oncology Care Clerk
Staten Island University Medial Center/ Nalitt Institute for Cancer and Blood Related Diseases
11.1997 - 03.2012
COLLEGE OF STATEN ISLAND
SUSAN E. WAGNER HIGH SCHOOL
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