Laura Pollman
Manheim,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
07.2014 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Performed pre-flight cabin checks to maintain operational safety equipment.
- Demonstrated knowledge of aircraft safety features and emergency equipment.
Grocery Stocker
Oroweat Bakery Outlet
06.2012 - 07.2014
- Used dollies and pallet jacks to move and organize merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving.
- Kept work areas neat, clean and free from debris.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Assisted with inventory cycle counting processes.
Server
Famous Dave's Bar-B-Que
05.2010 - 06.2012
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Florist
Floral Art
09.2008 - 05.2010
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Set up, maintained, and rotated seasonal merchandise displays.
- Maintained a clean and safe working environment.
Floral Manager
Kroger
05.2003 - 05.2007
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
- Worked with customers to create the right floral arrangement, balloon bouquet, gift basket or find a special occasion gift.
- Regularly rotated and maintained perishable stock to ensure freshness.
- Trained employees on customer order taking and basic floral arranging.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Floral Clerk
Kroger
07.2002 - 06.2003
- Unboxed, tagged and placed products in attractive displays to catch attention of patrons upon entering store.
- Assisted with inventory counts.
- Set up and broke down holiday and seasonal displays.
- Placed orders for supplies such as gift items and balloons.
- Prepared potted plants and bouquets based on customer requirements.
- Nurtured flowers to maintain quality and promote longevity.
Education
High School Diploma -
Homeschool
Dawsonville, GA05.2003
Skills
- Regulatory Compliance
- Safety Procedures
- Organizational skills
- Time management
- Attention to detail
- Reliability and punctuality
- Decision-making abilities
- Crew Resource Management
Timeline
Flight Attendant
SkyWest Airlines
07.2014 - Current
Grocery Stocker
Oroweat Bakery Outlet
06.2012 - 07.2014
Server
Famous Dave's Bar-B-Que
05.2010 - 06.2012
Florist
Floral Art
09.2008 - 05.2010
Floral Manager
Kroger
05.2003 - 05.2007
Floral Clerk
Kroger
07.2002 - 06.2003
High School Diploma -
Homeschool