Laura Puente

Cleveland,TX

Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Overview

year of professional experience

Work History

Store Manager

El Mercadito Y Mas

Cleveland, TX

04.2023 - Current

Conducted daily store operations, including opening and closing procedures and cash handling.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Warehouse Packer

Amazon

Houston, TX

11.2022 - 07.2023

Assembled and packed orders according to customer specifications.
Labeled boxes, containers, and pallets for shipment purposes.
Followed safety protocols while operating machinery such as conveyors and hoists.
Inspected finished product packaging for quality assurance before sending out orders.
Kept work areas clean, neat and organized for optimal productivity and worker safety.

Education

High School Diploma -

C E King High School

Houston, TX

05-2022

Skills

Effective Customer Service
Teamwork And Collaboration
Team Leadership
Supplier Communication

Retail Transactions Processing
Relationship Building And Management
Operational Budgeting

Affiliations

I currently volunteer at Plume Grove Volunteer fire department. I manage my time to meet the required volunteer hours. I'm also able to communicate with non english speakers and translate. In serious situation I do not let my emotions cloud my judgement.

Languages

Spanish

Native/ Bilingual

References

References available upon request.

Timeline