Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Laura  Quezada
Open To Work
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Laura Quezada

Moreno Valley,CA

Work Preference

Job Search Status

Open to work

Work Type

Part Time

Location Preference

On-Site

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals and build relationships. Known for successfully handling escalated customer support issues.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Get Air Trampoline Park
Moreno Valley, California
11.2025 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed strong customer relationships to encourage repeat business.
  • Developed positive relationships with customers through friendly interactions.
  • Handled transactions efficiently using point-of-sale systems.
  • Collaborated with team members to improve service delivery processes.
  • Maintained a clean and organized workspace to ensure operational efficiency.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Moved heavy boxes to ensure efficient inventory management and organization.

Customer Service

Laura Tellez
Moreno Valley, CA
02.2015 - 08.2020
  • Developed and implemented customer service strategies to enhance customer satisfaction.
  • Provided on-site customer support during events to ensure seamless experiences.
  • Operated effectively in fast-paced environments to meet customer needs.
  • Loaded and unloaded heavy boxes
  • Stocked on low items

Education

Val Verde High School
Moreno Valley, CA

Bachelor - Psychology

Riverside City College
Riverside, CA
06.2026 -

Skills

  • Customer service
  • Problem solving
  • Conflict resolution
  • Team collaboration
  • Relationship building
  • Multi-task management
  • Stress management

Timeline

Bachelor - Psychology

Riverside City College
06.2026 -

Customer Service Representative

Get Air Trampoline Park
11.2025 - Current

Customer Service

Laura Tellez
02.2015 - 08.2020

Val Verde High School
Laura Quezada