Laura Ramos

Increase Collections and Production for a low producing office.

Collected existing patient and insurance balances.

Increase Case Presentation Acceptance. Collected Treatment

Plans Payments in Full.

Provided strong leadership and guidance to existing team members.

Built a strong relationship with owner doctors.

Ensured all monthly goals were met.

Worked closely with team members to ensure office policies and

OSHA compliancies were adhered to.

Managed 4 types of offices in my 15 years with the company.

Opened a brand new office for the company in 2005.

Goals met first month of operating. Promoted to a larger productive office. Office became #1 office in the West Area .

Won Operations Manager of the year for training a and developement. Mentored and trained new office managers.

Provided New Hire Orientations for company for new hires.

Provided front office training and case presentation for

Region.

Case Presentation-Presented Treatment Plans and Sold Large

Cases. High Case Acceptance. Worked closely with Lead Doctors, Associates and Hygienists to ensure daily production goals were met.

Provided support to Market Director conducting interviews for Doctors, Office Managers and Team Members.

Ensured company policies and company mission statement were

followed.

Managed productive and busy practice. Ensured all monthly target goals were met. Maintained all EBITDA targets were met.

Mentored and led team members. Ensure office had a positive and goal oriented atmosphere.