Laura Reed
Folkston,GA
Summary
Versatile, licensed cosmetologist with three years of experience delivering exceptional hair services and fostering strong client relationships. Proven ability to increase salon revenue through upselling and personalized consultations. Experienced in training new staff, and implementing efficient salon procedures. Committed to continuous education and staying current with industry trends to enhance client satisfaction and service quality. Motivated Human Resources Specialist offering several years of experience promoting employee retention through incentive programs and well-researched compensation packages. Well-versed in employment regulations and records management requirements. Tech-savvy individual with advanced knowledge of job-related software. A versatile human resources specialist offers recruitment, policy development, office management expertise, and outstanding multitasking and communication abilities. Goal-oriented professional with several years of comprehensive experience in employee relations. Commended for superior performance and consistently going above and beyond to exceed goals. Seasoned social worker specializing in situational assessments, conflict resolution, and effective communication. Services clients to promote optimum mental, emotional, and behavioral health in collaboration with other health care team members. Demonstrates psycho-social assessment, treatment planning, and advocacy skills. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Licensed Cosmetologist
Mendy and Company Hair Salon
Callahan, FL
12.2020 - Current
- Provided a wide range of hair services including cutting, styling, coloring, and treatments to clients
- Demonstrated expertise in various hair techniques such as balayage, highlights, and ombre
- Consulted with clients to understand their desired hairstyles and offered professional recommendations based on their hair type and face shape
- Maintained a clean and organized work station, ensuring compliance with health and safety regulations
- Built strong relationships with clients by delivering exceptional customer service and personalized attention
- Stayed up-to-date with the latest trends in hairstyling through continuous education and attending industry events
- Assisted in training new cosmetologists on salon procedures, techniques, product knowledge, and customer service skills
- Developed loyal clientele base through positive word-of-mouth referrals from satisfied customers
- Created customized color formulations tailored specifically to each client's preferences using professional-grade products
- Increased salon revenue by XX% through upselling additional services such as deep conditioning treatments or special occasion styling
- Demonstrated proficiency in working with diverse hair textures ranging from straight to curly/kinky
- Implemented new salon procedures to enhance efficiency and improve the overall client experience
- Mentored junior cosmetologists by providing guidance, constructive feedback, and sharing industry insights
- Participated in continuing education courses to expand knowledge of new techniques, trends, and product lines
- Maintained accurate records of client preferences, formulas used, and any allergies or sensitivities to ensure consistent service
Administrative Office Manager
GAP House Womans Inpatient Recovery Program
Nahunta, GA
03.2016 - Current
- Coordinated daily operations by managing office supplies inventory for optimal availability.
- Facilitated executive meetings, appointments, and travel arrangements to maximize productivity.
- Performed comprehensive client intakes, ensuring accurate documentation of pertinent information.
- Maintained electronic records of client interactions, assessments, and progress notes.
- Supported caseworkers by assisting with client intakes and related paperwork.
- Developed positive relationships with clients and families to provide emotional support.
- Organized catering events according to client specifications to meet diverse needs.
- Conducted assessments to identify underlying issues affecting teen clients and guided goal-setting.
Education
Associate's degree - Health and Human Services
Ultimate Medical Academy
Clearwater, Remote05.2025
Licensed cosmetologist - Cosmetology
Paul Mitchel School of Jacksonville
Jacksonville, FL12.2020
Skills
- Customer service and support
- Eyelash extensions and aesthetic treatments
- Upselling and retail sales
- Hair styling and color formulation
- Time management and multitasking
- Phone etiquette and communication skills
- Microsoft Excel and Office proficiency
- Organizational skills and recordkeeping
- Sanitation and health safety compliance
- Client consultation and relationship building
- Conflict resolution and teamwork
- Healthcare administration and patient care
- Emotional resilience and social perceptiveness
- Health assessments and treatment planning
- HIPAA compliance
- Individualized support planning
- Care plan management
- Client support
Certification
- Cosmetology License, Licensed cosmetologist, 12/01/20, 02/28/25
- Currently enrolled in Ultimate Medical Academy for Associates in Health and Human Resources
References
References available upon request.
Timeline
Licensed Cosmetologist
Mendy and Company Hair Salon
12.2020 - Current
Administrative Office Manager
GAP House Womans Inpatient Recovery Program
03.2016 - Current
Associate's degree - Health and Human Services
Ultimate Medical Academy
Licensed cosmetologist - Cosmetology
Paul Mitchel School of Jacksonville