Summary
Work History
Education
Skills
Timeline
Generic

Laura Repp

Albia

Summary

Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction through meticulous attention to detail and exceptional planning skills. Excelled in fast-paced environments, achieving high-quality standards in order fulfillment. Skilled in customer service and inventory management, I consistently exceed sales goals by leveraging strong decision-making and an upbeat attitude.

Work History

Personal Shopper

Walmart
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Lead Vendor

Blackman Vending
  • Answered questions and assisted customers with item selection and location.
  • Met sales goals by offering excellent customer service.
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
  • Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.

Point of Sale Specialist

Kohls Department Store
  • Improved overall efficiency by staying updated on industry trends and recommending appropriate system updates or upgrades.
  • Conducted regular audits of cash registers, reconciling discrepancies in a timely manner.
  • Facilitated seamless returns and exchanges process, maintaining high levels of customer satisfaction even during challenging interactions.
  • Participated in inventory management tasks such as ordering supplies, receiving shipments, updating stock records within the POS system framework.

Education

Associates - Early Childhood Education

Ashworth College
Norcross, GA
08.2008

Diploma - General Studies

Albia Community Schools
Albia, IA
2003

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Customer relations
  • Upbeat and outgoing attitude

Timeline

Personal Shopper

Walmart

Lead Vendor

Blackman Vending

Point of Sale Specialist

Kohls Department Store

Associates - Early Childhood Education

Ashworth College

Diploma - General Studies

Albia Community Schools
Laura Repp