Overview
Work History
Education
Skills
Timeline
Generic

Desirae Rosenstiel

Hillsboro,OR

Overview

8
8
years of professional experience

Work History

Motel Clerk

Super 8 Motel
07.2013 - 02.2014
  • Streamlined room assignment procedures for improved guest experience and reduced wait times.
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Resolved customer complaints promptly, ensuring high levels of satisfaction and repeat business.
  • Assisted in training new team members, fostering a collaborative work environment and consistent service standards.
  • Ensured a welcoming atmosphere for guests by maintaining a clean, well-presented front desk area at all times.
  • Facilitated timely room turnover with thorough coordination between housekeeping staff and guest departures/arrivals schedules.

Rental Clerk

Uhaul Moving And Storage
02.2006 - 03.2013
  • Handled insurance and liability issues by coordinating with insurance companies and managing claims.
  • Placed sales calls and handled sales for incoming customer calls.
  • Located rentals and accessory equipment, explaining proper use and maintenance prior to placing products in customers' care.
  • Greeted customers at rental counter and initiated communication to determine service needs.
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Ensured timely delivery and pick-up of rental items, enhancing overall customer experience.
  • Kept up-to-date rental records and customer information in company systems to track client interests and preferences.

Education

General

Vernonia High School
Vernonia, OR

Skills

  • Transaction Processing
  • Operations Management
  • Front Desk Management
  • Staff Scheduling
  • Complaint Handling
  • Payment Collection
  • Problem-solving skills

Timeline

Motel Clerk

Super 8 Motel
07.2013 - 02.2014

Rental Clerk

Uhaul Moving And Storage
02.2006 - 03.2013

General

Vernonia High School
Desirae Rosenstiel