Laura Rodriguez
Murrieta,CA
Summary
Experienced dental professional with 20 years in front office management and dental assisting. Bilingual in Spanish, skilled in enhancing patient care and optimizing practice operations. Track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Office Manager/RDA
Murrieta Family Dental
02.2010 - Current
- Managed payroll processes and assigned employee duties efficiently.
- Trained new employees on office protocols and procedures.
- Scheduled employee hours to optimize workflow and resource allocation.
- Conducted interviews to assess potential candidates for employment.
- Verified insurance details and prepared dental claim forms accurately.
- Assisted patients in completing necessary documentation for treatments.
- Collected payments from patients and informed them of financial options.
- Maintained a professional reception area while ensuring patient privacy.
RDA Front office
Dr Kati Safhi
08.2005 - 02.2010
- Verified insurance details and prepared claim forms for dental coverage.
- Assisted patients in completing essential forms and documentation.
- Scheduled and confirmed appointments while managing cancellations and no-shows.
- Collected payments from patients at time of treatment and informed them of financial options.
- Prepared and mailed billing statements alongside supporting documents for insurance claims.
- Monitored inventory levels of dental office supplies to ensure sufficient stock.
- Maintained a professional reception area, ensuring patient privacy and confidentiality.
- Corresponded to emails promptly, working independently with speed and accuracy.
Education
High school diploma -
Elsinore High School
06.1989
RDA -
Concorde Career College
San Bernardino, CA05-1995
Associate of Science -
Riverside City College
Riverside, CA06-1993
Skills
- Adaptability
- Office management
- Payroll and billing
- Credit and collections
- Relationship building
- Scheduling coordination
- Inventory control
- Staff management
- Customer service
Certification
- X-Ray Certification
- CPR Certificate
- RDA Coronal Polish certification
Language
Spanish
Timeline
Office Manager/RDA
Murrieta Family Dental
02.2010 - Current
RDA Front office
Dr Kati Safhi
08.2005 - 02.2010
High school diploma -
Elsinore High School
RDA -
Concorde Career College
Associate of Science -
Riverside City College
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