Laura Rodriguez

• Conducted interviews to evaluate candidate skills and ensure alignment with position requirements.
• Partnered with hiring managers to clarify job requirements and set clear expectations.
• Built relationships with candidates to align their career goals with available opportunities.

Facilitated hiring of mechanics and dispatchers to support terminal operations.

• Developed driver profiles to match candidates with suitable routes and assignments, improving placement accuracy.
• Enhanced company reputation as top employer for professional drivers through targeted marketing campaigns and outreach initiatives, attracting high-quality candidates.
• Streamlined application process for job seekers, increasing applicant submissions and interest in driving positions.

• Consistently met or exceeded company goals for dispatch efficiency and customer satisfaction through diligent work ethic and focus on continuous improvement.
• Conferred with customers to resolve inquiries and service requests, ensuring optimal dispatch coverage during peak times and employee shortages.
• Motivated staff to provide high-level dispatch support, contributing to achievement of departmental goals.
• Updated company policies on dispatch operations, ensuring compliance with industry standards and regulations.

• Managed high-stress situations to ensure timely assistance for individuals in need.
• Coordinated with drivers and personnel for timely delivery of goods and materials.
• Directed dispatching, routing, and tracking of 50 fleet vehicles.
• Collaborated with dispatchers to ensure seamless workflow during shift changes.

• Coordinated dispatch operations for top customers, including Exxon and Shell gas stations
• Consistently met or exceeded company goals for dispatch efficiency and customer satisfaction through diligent work ethic and focus on continuous improvement.
• Planned day and night shifts each day for over 50 drivers
• Oversaw operations for 200 retail gas stations in Houston area