LAURA ROGINSKI
In Seattle,WA
Summary
With a focus on process optimization and an agile program management style, I have excelled across diverse projects, such as headcount modeling, sales compensation, and performance metric implementation. Leveraging a combination of data analysis, strategic planning, and strong interpersonal skills, I quickly decipher complex problems and offer effective resolutions
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Sales Operations Specialist
GAF Building Materials
06.2022 - Current
- Program Managed all initiatives concerning sales compensation design, system configuration, and process optimization utilizing the Incentive Compensation Management (ICM) platform, overseeing projects impacting over $1.5 billion in sales.
- Successfully identified and recovered $600,000 in overpayments for sales commissions through sales analysis and added monitoring.
- Conducted ad-hoc business operations reporting, supporting the go-to-market strategy of a start-up business unit.
- Directed the complete streamlining effort of a $6.5M compensation incentive plan, from financial modeling, to seamless system integration, resulting in automation, accurate payments, and improved Sales Team morale.
- Documented end-to-end sales compensation processes, while driving continuous improvement efforts, enhancing sales efficiency across systems.
- Routinely provided commission reporting and auditing to Sales Executives.
- Provided lead generation and market analysis to Sales Management with sales strategy recommendations.
- Developed Tableau and Salesforce dashboards for Sales Team performance metrics and revenue insights.
Operations Engineering Analyst
Zillow Offers
03.2021 - 06.2022
- Designed roadmaps and identified key metrics for the creation and implementation of an ERP system, providing centralized solutions to supply chain management for the Zillow Offers Org.
- Partnered with Finance, Data Science, and Product teams to build capacity dashboards from the ground up, significantly improving Zillow Offer’s ability to identify bottlenecks and mitigate risk.
- Managed operational improvement projects in partnership with Machine Learning and Engineering teams, resulting in a 40% reduction in variable labor costs.
- Administered headcount modeling for several fast-growing business units, running monthly scenarios and providing hiring recommendations to senior leadership.
- Conducted task time studies and utilization analysis to meet service level goals.
- Communicated inefficiencies to business leaders and facilitated strategic planning to ensure their ability to meet production goals.
- Improved capacity modeling by introducing Workday updates and churn metrics, allowing the business unit to anticipate production disruptions
Senior Business Operations Analyst
Zillow Offers
01.2020 - 03.2021
- Created headcount models and financial analyses to support departmental growth strategy for 10 to 300+ employees.
- Generated and implemented OKRs for scalable approaches to performance measurement.
- Developed dashboards in Tableau, Excel, and Salesforce that told a compelling story of operational improvement for Senior Leadership.
- Applied Lean methodology to identify waste and streamlined or removed non-value-added processes.
- Assisted with UAT plans by coordinating and documenting test results of new system functionality.
- Translated stakeholder needs into tangible deliverables such as standard operating procedures and workflow diagrams.
- Owned quarterly planning and prioritization of project work for the department.
Lead Market Analyst
Zillow Group
01.2018 - 01.2020
- Managed a team of 17 Pricing Analysts.
- Implemented end-to-end development of productivity OKRs for 200+ employees.
- Interviewed, onboarded, and trained 50+ employees
- Supported all departmental business operations reporting for a rapidly scaling startup within Zillow.
- Collaborated with Software, Data Engineering, and Machine Learning teams to support ongoing process improvement.
- Owned quarterly business review metrics and reporting for the Central region.
- Led quality control meetings with external brokers to gain compliance on machine learning and software tooling.
- Analyzed market trends to determine the Zillow cash offer value of individual homes
Education
Master of Science - Business Analytics
Arizona State University
BA - International Business
Western Washington University
BA - Chinese Language Skills
Western Washington University
Skills
- OKR Planning
- Data Analysis & Management
- Salesforce CRM
- Financial & Headcount Modeling
Certification
Lean/Six Sigma
Timeline
Senior Sales Operations Specialist
GAF Building Materials
06.2022 - Current
Operations Engineering Analyst
Zillow Offers
03.2021 - 06.2022
Senior Business Operations Analyst
Zillow Offers
01.2020 - 03.2021
Lead Market Analyst
Zillow Group
01.2018 - 01.2020
Master of Science - Business Analytics
Arizona State University
BA - International Business
Western Washington University
BA - Chinese Language Skills
Western Washington University