Laura Rojas
Hillsboro,OR
Summary
Certified medical assistant with over 17 years of experience including clinical care, leadership, and surgical coordination. Proven ability to lead teams, improve workflows, and coordinate complex surgical schedules. Experienced in supervising daily clinic operations, staff training, and insurance authorizations. Recognized for strong organizational and leadership skills.
Overview
2
2
Languages
1
1
Certification
18
18
years of professional experience
Work History
Surgical Coordinator
The Oregon Clinic Plastic Surgery
Portland, Oregon
07.2025 - Current
- Manage surgical calendars while prioritizing urgent and time-sensitive cases.
- Obtain surgical authorizations and ensure payer requirements are met. Collaborate daily with surgeons, hospitals, surgery centers, and patients.
- Coordinate outpatient surgical procedures from scheduling through completion.
- Troubleshot scheduling conflicts and coordinated communication among multidisciplinary teams to facilitate seamless patient care.
- Assumed clinical and front-office roles to ensure efficient patient care.
- Provided backup support to clinic manager during operational tasks. for the clinic manager, helping to manage operations and workflow.
Lead Certified Medical Assistant
The Oregon Clinic Plastic Surgery
Portland, Oregon
01.2024 - Current
- Promoted to Lead CMA within one year of joining the Plastic Surgery department.
- Acted as a clinical resource for providers and medical assistants.
- Coordinated workflow to improve efficiency and patient experience.
- Assisted with oversight of daily clinic operations.
- Supported onboarding and training of new staff.
- Assisted management with operational initiatives and staff support.
- Participated in the clinic safety committee and collaborated with leadership to promote workplace safety, regulatory compliance, and continuous quality improvement initiatives.
Float Certified Medical Assistant
The Oregon Clinic
Portland, Oregon
10.2023 - Current
- Provided clinical support across multiple specialty clinics throughout The Oregon Clinic.
- Quickly adapted to varying provider preferences and clinic workflows.
- Performed patient intake, procedures and injections.
- Built strong working relationships across multiple departments while maintaining flexibility and high productivity.
Certified Medical Assistant II
Metropolitan Pediatrics
Beaverton, Oregon
08.2012 - Current
- Provided comprehensive clinical support in a busy pediatric practice.
- Managed vaccine inventory, ensured proper storage, maintained compliance, and handled reporting.
- Trained and mentored new medical assistants.
- Helped develop workflows that improved clinic efficiency.
- Performed patient rooming, vital signs, immunizations, phlebotomy, EKGs, ear lavage, spirometry, audiometry, point-of-care testing, and medication administration.
Certified Medical Assistant
Children's Community Clinic
Portland, Oregon
01.2009 - 01.2011
- Functioned as the sole medical assistant for a busy provider practice, facilitating smooth operations and patient management.
- Managed clinical flow for more than 30 patients daily.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Provided patient care and assistance in Allergy/Asthma clinic.
- Prepared examination rooms and ensured proper medical supplies were available.
Education
Medical Assisting Diploma -
Anthem College
Beaverton, OR01-2009
Skills
- Surgical Coordination
- Authorization Management
- Insurance Verification
- Workflow Improvement
- Clinic Operations
- Front Office Operations
- Vaccination Management
- Staff Development
- Authorization Management
- Quality and Safety
- Leadership
- Epic EMR
- Team Collaboration
- Workflow Optimization
Certification
- Certified Medical Assistant (AAMA)
- American Heart Association CPR/BLS Certification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Surgical Coordinator
The Oregon Clinic Plastic Surgery
07.2025 - Current
Lead Certified Medical Assistant
The Oregon Clinic Plastic Surgery
01.2024 - Current
Float Certified Medical Assistant
The Oregon Clinic
10.2023 - Current
Certified Medical Assistant II
Metropolitan Pediatrics
08.2012 - Current
Certified Medical Assistant
Children's Community Clinic
01.2009 - 01.2011
Medical Assisting Diploma -
Anthem College