Laura Romero

• Quality Improvement & Compliance Dept -Company Overview: FQHC, http://www.commhealth.org

Implement long and short-term initiatives & projects; coordinate with relevant staff, use PDSA change process; participate in group root-cause analysis; prepare, disseminate reports, use proprietary databases to select data, capture SQL pre-built reports; track departmental performance, administrative, clinical, and patient survey data

Coordinate team, equipment and supplies for QI-Compliance training workshops; creation of new team agreement of workplace ethics Develop, implement, and maintain an effective file management system for public-record QI and Compliance meeting Minutes, documents, protocols.

Company Overview: https://www.tacomacommunityhouse.org/

DACA Program Specialist (Deferred Action for Childhood Arrivals, aka“DREAM”ers)

Developed strong relationships with clients fostering trust and confidence in our legal services; Consulted clients on immigration law; Representation limited to preparation of DHS-US Citizenship & Immigration Services legal contracts; Managed caseloads efficiently by prioritizing tasks according to deadlines while maintaining excellent work quality standards; Conducted comprehensive legal research to support case documentation. Maintained up-to-date knowledge of evolving DHS policies, ensuring accurate advice for clients' was provided consistently.

Company Overview: https://aidnw.org/

Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions; Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements; Provided basic needs for “Alternatives to Detention” program clients while immigration court case is pending; Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information; Developed the “Safe Release” program and protocols for non-ATD clients; Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs; Enhanced communication between clients and providers through consistent follow-ups and progress updates.