Laura Rubiano
Brooklyn,NY
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Overview
6
6
years of professional experience
Work History
Barista and Server
Choice Market
Brooklyn, NY
08.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Stocked shelves with ingredients needed to make coffee drinks.
- Created promotional displays for advertising special events or promotions at the cafe.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
Barista
Café de martini
Brooklyn
05.2024 - 07.2024
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Restocked product displays based on demand and projected sales.
Server
Tinys cantina
Brooklyn , NY
09.2022 - 08.2023
- Assisted in training new servers.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
Hostess Server
Aldama Brooklyn
Brooklyn , NY
01.2022 - 07.2022
- Maintained a clean and organized dining area.
- Checked identification of customers prior to serving alcoholic beverages.
- Greeted customers and provided them with menus.
Barista
Choice Market
Brooklyn , NY
10.2020 - 07.2022
VIP Hostess
Black ant
Manhattan, New York
02.2019 - 05.2021
- Attended training sessions regularly to stay informed of new procedures or changes in policy.
- Escorted VIPs through the facility while providing detailed information about services offered.
- Organized special events for high-profile customers, including private dinners and cocktail receptions.
- Kept up-to-date records of reservations, bookings, cancellations, and no-shows.
- Coordinated with vendors to ensure timely delivery of food and drinks to all guests.
- Provided information about available services and amenities to VIP clients.
- Maintained a clean and organized work environment at all times.
- Assisted in resolving conflicts between customers or staff members when necessary.
Barista
WoopShop
Brooklyn , NY
01.2019 - 03.2020
Education
Associate of Arts -
Escuela De Artes Y Letras
Bogotá Colombia 10-2017
Skills
- Coffee expertise
- POS Systems
- Espresso machine operation
- Tea expertise
- Menu Memorization
- Beverage Preparation
- Positive and professional
- Speedy and efficient
- Exceptional customer service
Timeline
Barista
Café de martini
05.2024 - 07.2024
Barista and Server
Choice Market
08.2023 - Current
Server
Tinys cantina
09.2022 - 08.2023
Hostess Server
Aldama Brooklyn
01.2022 - 07.2022
Barista
Choice Market
10.2020 - 07.2022
VIP Hostess
Black ant
02.2019 - 05.2021
Barista
WoopShop
01.2019 - 03.2020
Associate of Arts -
Escuela De Artes Y Letras