Laura Ruiz
Florist
Garden Grove,CA
Summary
Adept detailed Floral Designer with a proven track record at Da'kine Lei & Flowers, enhancing customer satisfaction through unique, visually appealing designs and efficient inventory management. Demonstrated leadership as Floral Department Manager at Vons, fostering team collaboration and continuous improvement. Excels in sales and marketing, with a goal-oriented mindset and exceptional multitasking abilities.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Floral Designer
Da'kine Flowers & Lei
Orange, California
09.2023 - 01.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Floral Designer
House of
Orange, California
01.2024 - 04.2024
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
Floral Department Manager
Vons
Huntington Beach, CA
11.2020 - 12.2021
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
- Inventoried plants and flower care supplies and ordered more.
- Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
- Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Merchandise Associate
Vons
Huntington Beach, CA
03.2019 - 08.2022
- Greeted, serviced and thanked all customers.
- Transported merchandise to sales floor and restocked shelves.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions regarding store merchandise, department information and pricing.
- Worked with managers and advertising directors to optimize promotions.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
Cashier
Vons
Huntington Beach, CA
08.2019 - 08.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
La Quinta High School
Westminster, CA 01.2014 - 06.2017
Skills
- Customer Service and Assistance
- Sales and Marketing Support
- Merchandising Selection
- Strategic Decision-Making
- Design Conformance
- Revenue Growth
- Inventory Tracking
- Cash Register Operations
- Proficient in Technology
Accomplishments
- Promoted to Floral Manager after only 6 months for exceptional performance.
- Increased productivity 75% by implementing several process improvements.
- Sales - Increased sales by [18%] over a one year period.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
References
Available upon request
Timeline
Floral Designer
House of
01.2024 - 04.2024
Floral Designer
Da'kine Flowers & Lei
09.2023 - 01.2024
Floral Department Manager
Vons
11.2020 - 12.2021
Cashier
Vons
08.2019 - 08.2022
Merchandise Associate
Vons
03.2019 - 08.2022
High School Diploma -
La Quinta High School
01.2014 - 06.2017
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