Laura Ryan
Converse,TX
Summary
Experienced administrative professional with a strong background in personnel management and office coordination within the United States Air Force. Skilled in optimizing workflows and enhancing communication. Bilingual in English and German, proficient in the MS Office Suite, dedicated to delivering high-quality results.
Overview
10
10
years of professional experience
Work History
Administrative Support Assistant
United States Air Force
Ramstein Air Base , Germany
01.2024 - 04.2025
- Company Overview: 86th Logistics Readiness Squadron
- Executed clerical and administrative tasks, ensuring adherence to Air Force standards.
- Facilitated communication between the U.S. and German personnel to overcome language barriers.
- Organized travel arrangements for staff, enhancing efficiency and coordination.
- Implemented secure tracking for evaluations, contributing to the squadron's success.
Enhanced workplace culture through the design of an anonymous feedback tool.
Unit Program Coordinator
United States Air Force
Ramstein Air Base, Germany
01.2022 - 01.2024
- Company Overview: 691st Cyberspace Operations Squadron
- Assisted the Commander/Director in all administrative support functions, including personnel, task management, travel programs, and recognition programs.
- Coordinated over 2,000 staff meetings and leader visits; arranged travel and lodging for more than 25 personnel.
- Played a key role in MyEval stand-down, implementing secure tracking for 165 officer and enlisted evaluations, resulting in the squadron being first in the group to process 100% of reports.
- Designed an anonymous feedback tool, improving transparency, trust, and workplace culture.
- Contributed to the unit’s third-consecutive 'Highly Effective' inspection rating (Dec. 2023).
- Praised by leadership as a 'force multiplier' and one of the squadron’s most dependable employees.
Saleswoman / Cashier
Nanu Nana Geschenkideen GmbH
Ramstein Air Base, Germany
09.2019 - 05.2021
- Company Overview: Nanu Nana Geschenkideen GmbH
- Handled sales, cashier operations, and customer service in a high-volume retail environment.
- Managed product presentation, inventory control, shift scheduling, and seasonal product planning.
- Oversaw administrative tasks, including donation handling and staff support.
Real Estate Agent / Assistant
Bella Immobilia
Idar-Oberstein, Germany
08.2015 - 08.2016
- Company Overview: Bella Immobilia
- Completed a yearlong internship, leading to certification as a Real Estate Agent.
- Handled client communication, scheduling, advertising, and property market research.
- Managed social media, photo editing, and property viewings.
- Completed training at the European Real Estate Academy, graduating as a certified Real Estate Agent.
Education
Certified Real Estate Agent -
Industrie Und Handelskammer Saarland
Saarbruecken, Germany06.2018
Technical College Entrance Qualification - Economics
Dr.-Walter-Bruch-Schule
St. Wendel, Germany06.2017
High School Diploma / Equivalent -
Realschule Idar-Oberstein
Idar-Oberstein, Germany07.2014
Skills
- Personnel Management
- Record Keeping
- Office & Administrative Coordination
- Meeting & Travel Planning
- Workflow Optimization & Process Improvement
- Performance Reporting & Compliance
- Communication & Mediation
- Bilingual: English & German
- MS Office Suite & Office Automation
- Time and Database Management
- Problem Solving
- Customer Service
- Team Collaboration
Highlights
- Endorsed by multiple Air Force leaders for innovation, dedication, and leadership.
- Designed process improvements adopted at squadron level.
- Consistently recognized for reliability, professionalism, and high-quality results.
Accomplishments
- Civilian CAT I of the Quarter Squadron Level: 01 Jul - 30 Sep 2022
- Civilian CAT I of the Quarter Squadron Level: 01 Jan - 31 Mar 2023
- Civilian CAT I of the Quarter Group Level: 01 Jan - 31 Mar 2023
Timeline
Administrative Support Assistant
United States Air Force
01.2024 - 04.2025
Unit Program Coordinator
United States Air Force
01.2022 - 01.2024
Saleswoman / Cashier
Nanu Nana Geschenkideen GmbH
09.2019 - 05.2021
Real Estate Agent / Assistant
Bella Immobilia
08.2015 - 08.2016
Certified Real Estate Agent -
Industrie Und Handelskammer Saarland
Technical College Entrance Qualification - Economics
Dr.-Walter-Bruch-Schule
High School Diploma / Equivalent -
Realschule Idar-Oberstein
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