Summary
Overview
Work History
Education
Skills
Timeline
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Laura Sabo-Denman

Morris Plains,NJ

Summary

Dedicated individual with over 40 years of service-oriented experience in the Financial and Banking Industry. Strong focus on accuracy and efficiency. Accomplished and energetic with a solid track record of achieving outstanding results, particularly in surpassing sales goals. Honored with the prestigious CEO Award for 20 consecutive quarters in recognition of consistent sales achievements, highlighting commitment to excellence.

Overview

19
19
years of professional experience

Work History

Senior Banker

Provident Bank
09.2024 - Current
  • Managed a diverse portfolio of high-net-worth individuals, effectively addressing their banking and investment needs.
  • Provided exceptional customer service, resolving complex issues promptly to maintain client trust and loyalty.
  • Balanced teller drawers and ATM cash.
  • Stayed up-to-date with industry trends and regulatory changes, ensuring compliance across all banking activities.
  • Conducted research to answer questions and handle issues using multiple systems and resources.

Personal Banking Consultant II

Lakeland Bank
09.2006 - 09.2024
  • I began my career with Lakeland Bank as a Teller Manager
  • This position required coaching over the teller line staff
  • Training and assisting customers both in person and over the phone
  • I held this position for seven years before being promoted to my current role as Consultant II
  • This position is very customer-oriented
  • I assist customers in account opening, loan processing, and various other services
  • I continue to supervise the teller line as well
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Education

Certificate - General Financial Services

Center For Financial Training
06.2010

High School Diploma -

Butler High School
Butler, NJ
06.1982

Skills

    Cash Handling

    Operational Efficiency

    Customer Relationship Management

    Cross-Selling Products

    ATM balancing

    Developing work schedules

    Mergers and Acquisitions

    Customer Service

    Time Management

    Multitasking Abilities

    Effective Communication

    Relationship Building

Timeline

Senior Banker

Provident Bank
09.2024 - Current

Personal Banking Consultant II

Lakeland Bank
09.2006 - 09.2024

Certificate - General Financial Services

Center For Financial Training

High School Diploma -

Butler High School

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Laura Sabo-Denman