Laura Salazar
Orlando,FL
Summary
Developed exceptional customer service and sales skills in fast-paced retail environment, demonstrating ability to connect with diverse clientele and drive sales.
Proven track record in team leadership and problem-solving, with focus on enhancing customer experiences. Seeking to transition into new field, leveraging transferable skills to contribute to new team and drive success.
Personable and energetic, with keen ability to connect with customers and passion for delivering exceptional service. Possesses foundational knowledge of sales techniques and customer service, along with strong organizational and communication skills.
Overview
1
1
year of professional experience
Work History
Lead Retail Sales Associate
Discovery Clothing
05.2024 - 12.2024
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues
- Promoted store promotions and incentive programs to increase overall sales revenue.
Retail Cashier
Discovery Clothing
02.2024 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Skills
- Customer Support Expertise
- Effective Team Collaboration
- Punctual and Trustworthy
- Monetary Handling Proficiency
- Availability for Varying Shifts
- Policy enforcement
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Lead Retail Sales Associate
Discovery Clothing
05.2024 - 12.2024
Retail Cashier
Discovery Clothing
02.2024 - 12.2024
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