Laura Sandoval
Dallas,Texas
Summary
Motivated and dedicated individual with extensive experience in medical billing and insurance verification, ready to excel in a Patient Account Registrar role.
Experienced and organized Patient Registrar with two years of administrative experience. Skilled in streamlining patient flow through accurate recordkeeping and clear communication skills. Proficient in using EPIC for patient information management and scheduling.
Overview
14
14
years of professional experience
Work History
PATIENT REGISTRAR
Dallas Medical Center
01.2022 - Current
- Managed patient intake and registration process in a busy healthcare facility
- Collected and verified patient information, insurance details, and payment arrangements
- Scheduled appointments and assisted patients with filling out necessary paperwork
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Reduced wait times for patients by expediting the check-in process through proficient multitasking abilities.
REGISTERED DENTAL ASSISTANT
Jefferson Dental Clinics
01.2015 - 01.2019
- Worked as a dental assistant in a busy clinic for 2 years, assisting with patient care and administrative tasks
- Completed an internship at a pediatric dental office, gaining experience in working with children and assisting with dental procedures
- Provided chairside assistance during dental procedures, sterilized instruments, and maintained equipment in a dental office setting.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for thenext patient and maintain health and safety practices.
Registered Dental Assistant
Smiley Dental
02.2011 - 01.2015
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Education
Bachelor of Arts - Education
Western Governors University
Dallas, Texas08.2026
High School Diploma -
Thomas Jefferson High School
Dallas, TX05.2010
Skills
- Bilingual
- Healthcare Software Knowledge ( Epic for two years)
- Resourcefulness and Initiative
- Problem-solving abilities
- Attention to Detail
- Time Management
- Problem-Solving
- Customer Service
- Teamwork and Collaboration
- Adaptability and Flexibility
- Organization and Time Management
- Decision-Making
References
- Daniela Castillo, Clinic Manager for Jefferson Dental Clinics, (469) 348-1557
- Letty Freeman, Admitting Manager for Dallas Medical Center, (512) 740-8062
- Daisy Gamez, Co-Worker at Dallas Medical Center, (469) 432-2342
Timeline
PATIENT REGISTRAR
Dallas Medical Center
01.2022 - Current
REGISTERED DENTAL ASSISTANT
Jefferson Dental Clinics
01.2015 - 01.2019
Registered Dental Assistant
Smiley Dental
02.2011 - 01.2015
Bachelor of Arts - Education
Western Governors University
High School Diploma -
Thomas Jefferson High School
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