Laura Segura
Magna,UT
Overview
12
12
years of professional experience
Work History
Care Center Assistant Manager/Funeral Director
Larkin Mortuary
Salt Lake City, UT
01.2018 - Current
- Oversee daily operations ensuring compliance with regulatory requirements and accurate documentation of case records
- Implement process improvements that increase workflow efficiency and reduce errors in case processing and record management
- Coordinate communication between departments to streamline operations and improve client satisfaction.
- Conducte performance evaluations and provided constructive feedback to team members for growth.
- Oversee inventory management, ensuring accurate tracking and timely replenishment of supplies.
- Coordinate with hospitals, insurance providers, and external agencies to obtain and confirm critical documentation and authorizations
Service Center Support 4
Mitchell International, Inc.
Murray, UT
05.2014 - 01.2018
- Analyze claims, billing records, and insurance information to identify subrogation and recovery opportunities
- Investigate discrepancies in billing and coverage, determining liability and responsible parties
- Documents findings clearly and maintain detailed case notes to support escalation and investigation processes.
- Conduct outbound calls to insurers, employers, and providers to obtain critical information support case development and recovery efforts.
Education
Associate of Science - Associates in Science
Salt Lake Community College
Salt Lake City, UT12-2020
Languages
Spanish
Native or Bilingual
Timeline
Care Center Assistant Manager/Funeral Director
Larkin Mortuary
01.2018 - Current
Service Center Support 4
Mitchell International, Inc.
05.2014 - 01.2018
Associate of Science - Associates in Science
Salt Lake Community College