Steven Holmes
Summary
Helped build bridges between associates and the management Skills Used People skills as well as caring about the team's welfare individually and collectively Devoted Funeral Director with extensive experience in industry and talent for consoling bereaved families. Patiently counsels families, as well as clients exploring pre-need future funeral options. Thoughtful in preparation and transport of deceased individuals according to wills and specific family requests. Empathetic facilitator of complex post-mortem processes with family members experiencing tremendous pain. Well-versed navigator of insurance, medical and legal documents to eliminate confusion and simplify paperwork for emotionally incapacitated relatives. Caring and knowledgeable Director with over sixteen years working in funeral service area. Extensive background in visitations and burials. Adept at listening and responding to needs and wishes of clients with sensitivity and respect. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Licensed Funeral Director/Assistant Manager
Leeside Funeral Home
Roebuck, SC
11.2020 - Current
- Acquired burial permits and registered deaths with proper authorities.
- Cosmetically enhanced deceased with care and according to specific family requests.
- Positioned corpses in caskets and arranged according to client wishes with exceptional and constant communication.
- Acted as pallbearer during wake, funeral and burial process.
- Navigated insurance correspondence and obtained proper medical documentation for departed according to estate designations and legal considerations.
- Loaded and operated hearses to transport caskets cautiously.
Licensed Funeral Director/Assistant General Manager
The Unity Mortuary Of Williamston
Williamston, SC
09.2018 - Current
- Acted as pallbearer during wake, funeral and burial process.
- Navigated insurance correspondence and obtained proper medical documentation for departed according to estate designations and legal considerations.
- Prepared obituaries for newspapers and online publications after extensive consultation with family members.
- Cosmetically enhanced deceased with care and according to specific family requests.
- Positioned corpses in caskets and arranged according to client wishes with exceptional and constant communication.
- Navigated and accommodated differing religious and cultural considerations for post-mortem care, conducting culturally responsible ceremonies and preparation practices.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
Licensed Funeral Director
The Unity Mortuary Of Anderson
Anderson, SC
07.2018 - Current
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Conducted more than one hundred funerals, visitations and memorial services over course of ten months.
- Met with families of deceased to discuss funeral service requests, disposition of remains and pricing.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
Logistics Team Leader
Komatsu America
Newberry, SC
04.2010 - Current
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Produced weekly status reports detailing logistic operations and problems.
- Printed tickets, picked supplies and filled packages under tight deadlines.
- Maintained damaged goods records, backorder logs and applicable regulatory reporting.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Explained proposed solutions to customers, management and other interested parties through written proposals and oral presentations.
Senior Managing Funeral Director
Pamplico SC
Pamplico, SC
04.2018 - 04.2020
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
- Hired and directed teams to achieve daily and long-term operations and business goals.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Established performance goals for each department and provided feedback on methods for reaching those milestones.
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Assisted with creation of marketing strategy and advertising initiatives used to promote company to community members.
Education
High School Diploma -
Cornerstone Christian School
Townsend, GA05.2000
The National Board -
LFD, Examination Funeral Examination Board
10.2017
Arts) (CCSP)Certified CremationServices Provider,(CCO)Certified Cremation OperatorAdditional I nformation - undefined
Associate of Science - Mortuary Science, Human Services
Piedmont Technical College
Greenwood SC04.2012
Skills
- FTC Compliance Understanding
- Cosmetizing Expertise
- Travel Arrangements
- Critical Thinking
- Legal Documentation
- Active Listening
- Life Insurance Knowledge
- Marketing Materials
- Dressing and Casketing
- Home and Hospital Removals
- Visitation Coordination
- Mortuary Operations
- Obituary Writing
Timeline
Licensed Funeral Director/Assistant Manager
Leeside Funeral Home
11.2020 - Current
Licensed Funeral Director/Assistant General Manager
The Unity Mortuary Of Williamston
09.2018 - Current
Licensed Funeral Director
The Unity Mortuary Of Anderson
07.2018 - Current
Senior Managing Funeral Director
Pamplico SC
04.2018 - 04.2020
Logistics Team Leader
Komatsu America
04.2010 - Current
High School Diploma -
Cornerstone Christian School
The National Board -
LFD, Examination Funeral Examination Board
Arts) (CCSP)Certified CremationServices Provider,(CCO)Certified Cremation OperatorAdditional I nformation - undefined
Associate of Science - Mortuary Science, Human Services
Piedmont Technical College
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