Quickbooks
Laura Semmler
Billings,MT
Summary
Proven track record in enhancing operational efficiencies, evidenced by a 60% improvement at Randash Auto. Skilled in bank reconciliation and account management, I excel in streamlining processes and fostering customer relationships. At Castle Pines Inc., I spearheaded audit-ready account reconciliation, demonstrating my keen analytical abilities and commitment to excellence.
Overview
26
26
years of professional experience
Work History
Accounting Specialist
Castle Pines Inc.
03.2022 - 06.2024
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Oversaw employee expense tracking with associated expense verification and credit card reconciliation.
- Reconciled balance sheets and income statements each month.
General Manager of Operations
CNJ Distributing
08.2018 - 09.2020
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Hotel Manager
Winifred International Suites
08.2017 - 08.2018
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Increased customer service ratings through personable service.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Provided exceptional service and assistance to guests upon check-in.
- Developed and implemented marketing strategies to promote hotel services.
Unit Coordinator/LPN
Billings Clinic Hospital
12.2004 - 08.2013
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Input complete and accurate patient record and identity of physician of record on computer and patient chart to facilitate appropriate routing of patient information to correct physician.
Credit Manager/Repossession Agent
Randash Auto
05.1998 - 12.2004
- Monitored accounts for signs of fraud and non-payment issues.
- Optimized credit approval and collection processes, improving operational efficiencies by over 60%.
- Established relationships with customers to encourage payment of delinquent accounts.
- Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
Education
Associate of Science - LPN
Montana State University - Billings
Billings, MTBachelor of Science - Nursing
University of Wyoming
Laramie, WY05.2017
Skills
- Accounts Payable
- Debt management
- Bank Reconciliation
- Report Preparation
- Accounts Receivable
- Account Management
Software
Service Titan
Microsoft Office
Timeline
Accounting Specialist
Castle Pines Inc.
03.2022 - 06.2024
General Manager of Operations
CNJ Distributing
08.2018 - 09.2020
Hotel Manager
Winifred International Suites
08.2017 - 08.2018
Unit Coordinator/LPN
Billings Clinic Hospital
12.2004 - 08.2013
Credit Manager/Repossession Agent
Randash Auto
05.1998 - 12.2004
Associate of Science - LPN
Montana State University - Billings
Bachelor of Science - Nursing
University of Wyoming
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