Laura Shaotha

• Collaborated with a credible Michigan-based home builder as a design consultant, emphasizing builder quality, energy efficiency, and homeowner satisfaction.
• Leveraged extensive knowledge of showroom products, processes, and procedures to guide families through the showroom experience effectively.
• Demonstrated attention to detail, responding to concerns with urgency, ensuring client expectations were met or exceeded.
• Strong ability to patiently maneuver through complex and sensitive situations.

Kitchen and Bath design sales for a leading, 40 plus year old family owned cabinet distributor.

• Utilized 20/20 program to create 3D presentations and installation drawings.
• Built strong customer relationships, resulting in increased sales and higher customer return and referral rates.
• Managed project investments between $1,000 and $150,000.
• Earned design certificates from Kraftmaid, Wellborn, and Ultra Craft cabinet companies through specialized factory training.

• Achieved commission-based flooring design sales at leading Detroit flooring company, contributing to revenue growth.
• Measured flooring dimensions to ensure accurate installation calculations, enhancing customer satisfaction.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Designed kitchen and bath layouts for clients using 20/20 program, enhancing client satisfaction.
• Received customer satisfaction awards and sales achievement honors for exceptional service.
• Achieved sales quotas and goals, contributing significantly to company performance.
• Designed kitchen and bath layouts for clients using 20/20 program, enhancing client satisfaction. of five major cabinet manufacturers with the use of 20/20 program.

• Led design efforts for a progressive Chicago real-estate developer, focusing on innovative and appealing concepts.
• Designed homes, condos, and office spaces that attracted diverse buyers.
• Managed construction work on job site by scheduling product deliveries, supervising installation completion, and ensuring high quality standards.
• Developed innovative design solutions using industry-standard software and tools.

• Developed beautiful and functional settings using artistic drawing talents and AutoCAD skills, contributing to accolades in Chicago Trends Magazine.
• Designed custom kitchens, home interiors and retail spaces.
• Coordinated schedules, formulated proposals, developed detailed drawings, and prepared presentations as liaison between company owner and client.
• Became a vital part of successful high-end kitchen and bath design firm in Merchandise Mart by applying design knowledge.

• Developed architectural plans, shop drawings, and presentation board renders using AutoCAD to enhance client proposals.
• Utilized my degree in a professional setting to contribute to design projects at an accomplished residential and commercial interior design firm.
• Earned trust from superior to take on advanced duties, successfully delivering high-quality results and demonstrating reliability.