Laura Sibert
Martinsville,IN
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
29
29
years of professional experience
Work History
Supervisor, Operations/Quality Assurance
GXO LOGISTICS
Lebanon, NE
12.2020 - Current
- Supervised daily activities, guaranteeing alignment with safety regulations and quality benchmarks.
- Directed team operations and resolved challenges to ensure high efficiency and effective organization of workflows.
- Guided staff development by fostering a collaborative environment focused on accountability and professional growth.
- Facilitated improved customer satisfaction through timely responses to inquiries and effective problem-solving.
- Managed compliance efforts to uphold industry standards and company policies, fostering a secure and lawful workplace.
- Created and delivered comprehensive training initiatives aimed at improving team capabilities and productivity.
- Analyzed and refined workflows, resulting in increased productivity and streamlined operations across various departments.
Supervisor, Operations
DHL 3RD PARTY LOGISTICS
Franklin, IN
10.2019 - 12.2020
- Directed inventory management strategies aimed at enhancing stock efficiency and reducing excess.
- Oversaw cross-functional team efforts in executing strategic initiatives to promote ongoing enhancements in processes and performance.
- Oversaw coordination of logistics activities to facilitate prompt delivery of products to stakeholders.
- Coordinated efforts with multiple departments to align strategies and achieve shared organizational goals.
- Evaluated processes to pinpoint inefficiencies and implemented targeted solutions for increased operational effectiveness.
- Optimized daily procedures to enhance operational workflow by addressing and removing bottlenecks.
Supervisor, Operations
UNITED PARCEL SERVICE
Indianapolis, IN
11.2018 - 10.2019
- Optimized team performance by developing efficient workflows and articulating clear expectations to ensure alignment and accountability among staff members.
- Addressed and resolved team conflicts swiftly to maintain a collaborative and efficient workplace atmosphere.
- Championed organizational core values by leading through example and cultivating an environment of excellence.
- Developed and implemented comprehensive safety protocols aimed at reducing workplace accidents and maintaining regulatory compliance.
- Implemented and monitored high safety protocols to guarantee a safe environment for all personnel and guests.
- Analyzed peak hour traffic patterns to create schedules that maximize service quality without exceeding budget constraints.
Manager, Quality Assurance
DITAN DISTRIBUTING
Indianapolis, IN
09.2007 - 07.2011
- Executed comprehensive testing protocols to ensure product quality during production phases.
- Supervised and coordinated efforts of supervisors, inspectors, and laboratory workers engaged in comprehensive testing procedures.
- Conducted detailed assessments of quality control systems, focusing on performance metrics and operational efficiency.
- Disseminated quality control information to ensure alignment among all relevant departments and external partners.
- Established comprehensive testing methodologies and criteria to enhance product reliability and performance.
- Led initiatives to identify quality challenges and areas for enhancement. Developed and executed comprehensive inspection and testing criteria. Championed solutions to improve overall quality standards.
- Facilitated staff instruction in quality control and analytical methodologies to enhance operational standards.
- Evaluated product development stages to facilitate timely identification of issues impacting mass production.
- Led initiatives to produce comprehensive reports on nonconformance in products and processes. Oversaw quality root cause analyses to drive improvements. Analyzed quality trends to inform strategic decision-making.
- Reviewed and verified essential quality documentation required for regulatory submissions and inspections.
- Conducted thorough reviews and modifications of quality assurance manuals to align with industry best practices.
Manager of Hub Operations
FEDERAL EXPRESS
Indianapolis, IN
09.1996 - 03.2001
- Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
- Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
- Promote safe work activities by conducting safety audits, attending company safety meetings, or meeting with individual staff members.
- Serve as contact persons for all workers within assigned territories.
- Develop or implement plans to improve transportation services control from regional to national or global load control center operations.
- Management of 10-45 member teams which covered as 24/7 operation timeline. ULD control, Administration, Logistics, Equipment Issue.
Education
English Literature
California State University
Sacramento, CASkills
- Coaching and guidance
- Results-driven
- Team leadership
- Service excellence
- Strategic decision-making
- Motivating employees
- Engaging presentation skills
- Strategic task prioritization
Timeline
Supervisor, Operations/Quality Assurance
GXO LOGISTICS
12.2020 - Current
Supervisor, Operations
DHL 3RD PARTY LOGISTICS
10.2019 - 12.2020
Supervisor, Operations
UNITED PARCEL SERVICE
11.2018 - 10.2019
Manager, Quality Assurance
DITAN DISTRIBUTING
09.2007 - 07.2011
Manager of Hub Operations
FEDERAL EXPRESS
09.1996 - 03.2001
English Literature
California State University