Laura Silva
STANDARD CALIBRATION INC.
Virginia Beach,VA
1
Certification
8
years of professional experience
Organized and dependable professional with a decade of experience in B2B Sales, Account Management, Customer Service, and relationship building. Expert at maintaining data integrity and database management using Salesforce, X3, and BizWiz.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous tasks at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Inductions Assistant
10 Months- Document incoming items for Clean Room and Calibration Lab in internal database, ensuring data integrity with zero error tolerance.
- Create supporting documentation and records for verification, maintaining high data accuracy and providing essential administrative support.
- Out-process items and update digital records upon completion of laboratory tasks, safeguarding record retention standards and ensuring accurate packing slips.
Business Development Representative
1 Year- Maintained accurate company records within Salesforce CRM to drive internal business growth and optimize client relationship management.
- Verified lead information and contact details to maintain record integrity across decentralized, remote team environments, supporting accurate sales outreach.
- Cultivated relationships with prospective clients, enhancing customer engagement and retention.
Digital Account Manager
2 Years 4 Months- Verified the accuracy and integrity of digital marketing assets and dealer inventory data to ensure 100% record accuracy for online listings.
- Organized digital files for inventory assets, enhancing record retention and client satisfaction with timely updates.
- Managed digital file organization for inventory assets, improving record retention and client satisfaction through precise, timely updates.
- Maintained organized digital records for high-value accounts, ensuring consistency across client portfolio.
Digital Marketing Advisor
2 Years 11 Months- Maintained administrative records for heavy equipment dealers, ensuring data integrity of electronic sales orders.
- Generated electronic sales orders and performed precise data entry for website design specifications and user experience layouts.
- Processed high-volume data and maintained record-keeping protocols for outbound sales, accurately documenting client specifications in Microsoft Word and CRM software.
- Protected confidential dealer information through strict adherence to document management and record retention policies.
Education
Associate's Degree - Business Management
Skills
Customer Service and Support
Multitasking and organization
Professional communication
Teamwork and collaboration
Administrative operations
Time management
Active listening
Relationship building
Schedule and calendar management
Certification
Management & Leadership Training - Empowering Managers (January 2013)
Timeline
Inductions Assistant
STANDARD CALIBRATION INC.
09.2025 - 07.2026Read More
Business Development Representative
VANGUARD CLEANING SYSTEMS
03.2024 - 03.2025Read More
Digital Account Manager
CYCLE TRADER
09.2021 - 01.2024Read More
Digital Marketing Advisor
COMMERCIAL WEBSERVICES
10.2018 - 09.2021Read More
CENTURA COLLEGE ONLINE
Associate's Degree from Business Management
Read More
Awards/Recognition
Salesperson of the Month 4x winner, Salesperson of the Quarter 3x winner, President’s Club Winner 2x winner 2018/2021