Laura Silver
Polk City,IA
Summary
Experienced Administrative Assistant with strong scheduling and calendar management skills, professional communication abilities, and extensive office technology expertise. Proven track record of supporting the high school Activities Director and coaches, while maintaining confidentiality in diverse settings. Ready to leverage experience to contribute to and grow with a dynamic administrative team.
Overview
24
24
years of professional experience
Work History
High School Activities Administrative Assistant
North Polk CSD
Alleman, IA
12.2017 - Current
- Maintain calendars for the Activities Director, the school district, and the school facilities.
- Answer phone calls, direct inquiries to appropriate personnel, and respond to customer requests in a timely manner.
- Communicate events with the public and students through various platforms.
- Communicate with coaches and other schools.
- Maintain confidentiality in all aspects of the district.
- Prepare materials needed for games and other activities.
- Schedule ticket takers, concessions volunteers, and officials.
- Greet visitors and callers and handle inquiries and direct them to appropriate persons according to needs.
- Learned to operate new office technologies as were developed and implemented.
- Arrange conference, meeting, and travel reservations for office personnel.
- Review work completed by other employees to verify proper spelling and Grammer.
Administrative Assistant
Joshua MacLean, New York Life Insurance Company
Polk City, IA
04.2017 - 06.2017
- Maintained calendar and scheduled appointments.
- Organized and updated client files.
- Scheduled medical exams for new clients.
Self-Employed
Owner of In-Home Child Care Center
Polk City, IA
09.2008 - 12.2017
- Streamlined management of finances and resources to enhance operational efficiency.
- Facilitated communication with parents to ensure engagement and support.
- Coordinated organization of enrichment activities to promote child development.
Administrative Assistant II
Farm Bureau Financial
West Des Moines, IA
09.2002 - 08.2008
- Planned travel arrangements for two executives and multiple staff members.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, and maintaining records.
- Managed the receptionist area, including greeting visitors, and responding to telephone and in-person requests for information.
Records Clerk
Farm Bureau Financial
West Des Moines, IA
09.2001 - 09.2002
- Organized and filed insurance policies.
- Retrieved and delivered policies internally as requested.
Education
Associate of Arts - Secretarial Science
Faith Baptist Bible College
Ankeny, IA05-2001
Skills
- Meticulous attention to detail
- Self-directed
- Time management
- Fast learner
- Problem solving
- Administrative support
- Invoice processing
- Scheduling and calendar management
- Professional communication
- Verbal communication
Accomplishments
- Successfully planned and executed corporate meetings, lunches, and special events for Farm Bureau's President and Vice President and their employees.
- Chaired committee for Celebrate North Polk Gala - August 2017 to March 2018.
- Communications liaison for Celebrate North Polk Gala - August 2019 to March 2020.
- Chaired committee for Women's Event at Lakeside Fellowship - June to December 2017, 2018, and 2019.
Timeline
High School Activities Administrative Assistant
North Polk CSD
12.2017 - Current
Administrative Assistant
Joshua MacLean, New York Life Insurance Company
04.2017 - 06.2017
Self-Employed
Owner of In-Home Child Care Center
09.2008 - 12.2017
Administrative Assistant II
Farm Bureau Financial
09.2002 - 08.2008
Records Clerk
Farm Bureau Financial
09.2001 - 09.2002
Associate of Arts - Secretarial Science
Faith Baptist Bible College