Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Smith

North Wales,PA

Summary

Dedicated with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Reliable employee that is willing to do whatever it takes to get the job done correctly and in a timely manner.

Worked for 25 years in Customer Service and dedicated

myself to the job. Was always willing to work when needed. Put many hours of overtime in to be sure job was done and no loose ends were left for the next day.

Overview

26
26
years of professional experience

Work History

Food Service Associate

Hatboro Horsham School District
Hatboro, PA
04.2021 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Serve over 170 breakfast daily
  • Serve over 200 lunches daily
  • Prepare snacks for before care and aftercare

Customer Service Associate

MSS
Montgomeryville, PA
04.1995 - 04.2020

Inbound phone calls from Movers and Customers to arrange 3rd party Service for their move

Data entry- Entered 0ver 150 orders daily

Spoke to techs in the field to schedule the appointments for customers.

Worked whenever needed. Came in early and or

stayed late to make sure customers were taken care of.

Performed many task daily to help better service customer needs.

Established great rapport with both Customers and techs in the field

Learned a lot in the 25 years of service. To be professional at all times and to not

take things personally when the customers are having bad days.

Education

High School Diploma -

Upper Moreland High School
Willow Grove, PA
06.1976

Skills

  • Have learned about food safety
  • Have learned how to keep areas clean and to do what is expected by DOH
  • Team player always willing to help others to prepare for day ahead
  • Dedicated to job that needs to be taken care of in timely manner
  • Doing whatever is needed to complete tasks
  • Take advise from Supervisor to improve myself in daily task

Timeline

Food Service Associate

Hatboro Horsham School District
04.2021 - Current

Customer Service Associate

MSS
04.1995 - 04.2020

High School Diploma -

Upper Moreland High School
Laura Smith