LAURA STEMPIEN
Fredericksburg,VA
Summary
Office administrative professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Office Manager
The Salvation Army
Fredericksburg, VA
06.2013 - Current
- Responsible for the oversight of the Human Resources, Development, Emergency Disaster Services and Accounting functions of the corps, office, and thrift store, including the supervision, coordination, and the monitoring of day-to-day operations, as well as mediating employee relations issues and ensuring operations are in compliance with established departmental policies and procedures.
- Directed inventory management, maintenance processes, and operational activities for administrative office and thrift store.
- Responsible for daily bookkeeping of store, women’s auxiliary, capital campaign and main operating accounts using Sage accounting software for nonprofits.
- Participates in the development of the annual budget, as well as being responsible for all audit preparation for internal and external audits.
- Responsible for maintaining the Blackbaud donor database and am the head liaison between donors and the regional development directors.
- Procures, trains and schedules volunteers for corps, office and our Emergency Disaster Services program, including Safe From Harm training for all staff and Ceridian training for managers.
- Developed and implemented the mobile food pantry outreach program, which increased volunteerism by 15% and secured $26,000 in additional funding from donors and grants in CY2025.
- Promotional/Fundraising coordinator for the Stuff the Bus campaign, Red Kettle campaign, mobile food pantry and the Angel Tree program.
- Plans and executes the primary annual fundraiser, which for the 2024 Red Kettle campaign, produced an 11% increase of volunteer bell ringer hours and a 7.5% increase in kettle donations.
- Bi-annually conducts program evaluations and data analysis for the youth programs, EDS program and the social services programs.
Manager
Shilo Arborist Services
Fredericksburg, VA
11.2009 - 06.2013
- Responsible for monitoring and supervising monthly and weekly cost analysis reports to ensure adherence to the budget.
- Performs facilities management and general office duties like ordering supplies and maintains the records of management systems.
- Handles the tasks of accounting like managing employee payroll, processing accounts payable, maintaining budget control, finalizing monthly budget reports, and preparing investment register.
- Responsible for preparing estimates, invoices, letters, memos, financial statements, and spreadsheets, using Microsoft Office and Quickbooks.
Banquet Captain
Brock's Riverside Grill
Fredericksburg, VA
10.2001 - 11.2009
- Responsible for running all banquets and large parties.
- Duties included supervising, training, and developing new and existing banquet staff.
- Responsible for managing staff and directing service personnel to provide efficient and courteous service in accordance with service standards during an event as well as pre- and post-production.
- Responsible for providing communication to kitchen staff before and during events and private parties of up to 250 people.
- Produced weekly banquet food and beverage FIFO reports and monthly banquet supply FIFO reports.
- Received ServSafe Alcohol Certificate and attended annual ABC codes and regulations seminars.
- Other duties included high-volume bartending and table service using MICROS POS, and also greeting and assisting customers.
Assistant Project Manager
Applied Graphics Technologies
New York, NY
08.1996 - 10.2001
- Point of contact for project managers responsible for resource allocation, deadline setting and progress monitoring of the digital imaging project for the New York Daily News.
- Maintenance of office library, including cataloging, distribution and record keeping.
- Performed data management, filing and research.
- Responsible for maintaining time sheets, inventory and ordering office supplies.
- Performed photograph, negative and data research on projects for the New York Daily News, Miramax and Philip Morris.
- Assisted New York Daily News editors by fact-checking, researching, proofreading and copyediting photographs for New York Noir, New York Exposed and their online picture galleries.
- Liaison for all other departments when the project supervisor was unavailable.
Education
BA - Health Care Administration & Business Management
Ashford University
Clinton, IO12-2011
Individualized Studies - Anthropology
New York University
New York, NY01-1998
Secondary School Diploma - undefined
Brillantmont International School
Lausanne, Switzerland01-1995
Skills
- Program Development and Implementation
- Strategic Planning
- Fundraising and Grant Writing
- Team Leadership
- Budget Management
- Program Evaluation and Data Analysis
- Impact Assessment
- Policy and Procedure Development
- Community Outreach
- Reporting and Documentation
- Process Improvement
- Resource Allocation
- Volunteer Management
- Decision Making
- Conflict Resolution
- Project Management
- Customer service
- Office management
- Administrative support
Certification
- ServSafe Training
- FEMA IS-100.c, IS-200.c, IS-700.b Training
- Intuit Academy Bookkeeping Certification
- Safe From Harm Certification
Timeline
Office Manager
The Salvation Army
06.2013 - Current
Manager
Shilo Arborist Services
11.2009 - 06.2013
Banquet Captain
Brock's Riverside Grill
10.2001 - 11.2009
Assistant Project Manager
Applied Graphics Technologies
08.1996 - 10.2001
Individualized Studies - Anthropology
New York University
Secondary School Diploma - undefined
Brillantmont International School
BA - Health Care Administration & Business Management
Ashford University