Laura Strickland
FRIENDSWOOD,TX
Summary
Detailed Property Manager offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of rental properties.
Overview
23
23
years of professional experience
Work History
Property Manager
GVA Management
Houston, TX
09.2021 - 01.2023
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Handled resident complaints and expedited maintenance requests.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Assistant Property Manager
Marquette Management Inc
Galveston, TX
09.2012 - 09.2021
- Assisted property manager in leasing and marketing activities.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
- Prepared monthly financial reports for review by the property manager.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Handled complaints from residents regarding maintenance issues and resolved them promptly.
- Ensured compliance with all applicable laws related to fair housing practices.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Participated in community events promoting the rental properties available at the location.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Oversaw budgeting process for assigned properties.
- Managed day-to-day activities involving tenants, subcontractors and property management.
Property Manager
Giokas Properties
Galveston, TX
03.2000 - 09.2012
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and resident requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Education
MBA - Adult and Continuing Education
University of Phoenix
Houston04.2014
Bachelor of Science - Business Management
University of Phoenix
Houston, TX09.2012
Skills
- Staff Management
- Maintenance Scheduling
- Vendor Management
- Business Administration
- Property Management
- Leasing and Sales
- Preventive Maintenance
- Marketing and Advertising
- Financial Reporting
- Operations Analysis
- Accounts Payable
- Accounts Receivable
- Yardi
- Resman
Timeline
Property Manager
GVA Management
09.2021 - 01.2023
Assistant Property Manager
Marquette Management Inc
09.2012 - 09.2021
Property Manager
Giokas Properties
03.2000 - 09.2012
MBA - Adult and Continuing Education
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix
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