Summary
Work History
Skills
Timeline
Generic

Laura Strohmenger

Valley City,OH

Summary

Dynamic Medical Assistant with extensive experience at Summa Health, excelling in patient care and billing accuracy. Proven ability to enhance clinic efficiency through effective scheduling and compliance with HIPAA regulations. A compassionate caregiver skilled in assisting providers with procedures, accurate documentation, EMR management and dedicated to fostering patient relationships, ensuring optimal care delivery and satisfaction.

Work History

Medical Assistant

Summa Health
Akron, OH
08.2009 - 2026
  • Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
  • Managed patient records using electronic health record (EHR) systems for accurate data entry and retrieval.
  • Prepared examination rooms by sterilizing instruments and organizing necessary supplies for efficient workflow.
  • Educated patients on treatment plans, medications, and preventive care to enhance understanding and compliance.
  • Coordinated communication between patients and medical staff to facilitate seamless care delivery.
  • Scheduled appointments and followed up on referrals to optimize patient access to services.
  • Supported inventory management of medical supplies, ensuring availability for daily operations while minimizing waste.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures, and care plan instructions.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Prepared lab specimens for diagnostic evaluation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.

Medical Office Coordinator

Summa Health
Akron, OH
2015 - 2016
  • Coordinated patient scheduling and managed appointment logistics to optimize clinic workflow.
  • Implemented electronic health record updates, ensuring compliance with healthcare regulations.
  • Assisted in training new staff on office procedures and software systems for seamless operations.
  • Monitored inventory levels for medical supplies, facilitating timely reorders to prevent shortages.
  • Communicated effectively with patients regarding insurance verification and billing inquiries.

Billing Specialist

Summa Health
Akron, OH
2011 - 2013
  • Processed billing claims accurately and efficiently, ensuring timely submission to insurance providers.
  • Reviewed patient accounts for accuracy, resolving discrepancies in billing statements.
  • Assisted patients with billing inquiries, providing clear explanations of charges and payment options.
  • Collaborated with healthcare providers to obtain necessary documentation for claim processing.

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Billing and coding
  • Medical terminology
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Reliable team player
  • Procedure assistance
  • CPR
  • Specimens collection and processing
  • Medical procedures
  • Appointment setting
  • Compassionate caregiver

Timeline

Medical Assistant

Summa Health
08.2009 - 2026

Medical Office Coordinator

Summa Health
2015 - 2016

Billing Specialist

Summa Health
2011 - 2013
Laura Strohmenger