Meticulous professional with many years of experience in customer service and finance environments. A goal-driven and organized individual who promptly handles patient/client requests, billing needs, and administrative functions.
Overview
13
13
years of professional experience
Work History
Patient Care Coordinator
Kattine Aesthetics
Murfreesboro, TN
02.2023 - 04.2024
Managed schedules for medical professionals and their patients.
Handled daily inquiries through phone, email, and in-person interactions.
Generated financial quotes for various procedures and assisted patients with financing options.
Transferred data to perform analytical and charting tasks related to daily revenue and patient information.
Oversaw the inventory of patient care supplies ensuring availability.
Operated cash register for cash, check, and credit card transactions with 100% accuracy.
Patient Care Coordinator
Murfreeesboro Oral Surgery and Implant Center
Murfreesboro, TN
11.2013 - 02.2023
Ensured patient care was thoroughly organized and properly prepared for all parties.
Scheduled patients for appointments.
Collected and processed patient and insurance payments.
Pursued past-due accounts for remittance.
Facilitated the movement of the patient through the practice from entry to exit.
Participated in all daily staff meetings and practice functions.
Maintained accurate records of all patient care activities using electronic health record systems.
Sales associate
Linens and more for less
07.2011 - 04.2013
Facilitated customers in all departments including check out
Provided product recommendations
Received and merchandised products.
Education
Dental Assisting -
Tennessee Technology Center
05.2010
Undecided -
Middle Tennessee State University
Skills
Attention to Detail
Payment Collection
Filing and Recordkeeping
Customer Service
Time Management
Office Administration
Communication
Medical Records Management
Problem Solving
Professionalexperiences
Attended many oral surgery and aesthetic conventions.
Attended fellow dental and medical events for marketing purposes.
Participated in professional team building workshops to strengthen the business.
Certified Medical Assistant at Summer Aesthetics (previously Amélie Aesthetics)Certified Medical Assistant at Summer Aesthetics (previously Amélie Aesthetics)