Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

Laura Thomasey

Middlesex,NJ

Summary

Accomplished Office Manager at Adams TV and Appliances, adept in optimizing office operations and enhancing customer relations. Leveraged organizational skills and MS Office proficiency to streamline processes, achieving a 20% increase in efficiency. Demonstrated exceptional problem resolution and interpersonal skills, fostering a professional and courteous environment.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Work History

Office Manager

Adams TV and Applianced
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Spearheaded community outreach initiatives, improving company's local reputation and engagement.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Bachelor of Science - Health And Physical Education

College of New Jersey
Trenton, NJ
05.1971

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Document management
  • Clerical support
  • Credit and collections
  • Mail handling
  • Inventory control
  • Administrative oversight
  • Documentation and control
  • Financial reporting
  • Report preparation
  • Documentation expertise
  • Policy and procedure modification
  • Technical support
  • Performance improvement
  • Data retrieval systems
  • Office management software
  • Computer skills
  • Scheduling and coordinating
  • MS office
  • Problem resolution
  • Good judgment
  • Documentation and reporting
  • Professional and courteous
  • Managing operations and efficiency
  • Administration and reporting
  • Interpersonal relations

Additional Information

Taught for 26 years so I am very familiar with dealing with children. I also coached athletes for 26 years which gives me a broader scope of dealing with children. Chosen to be NJ Teacher of the Year. I was also a Recreation Director for 10 years. This job required me to handle both adults and children.

My question to you… Is there any reason why you would not hire me to fill this secretarial position?

Timeline

Office Manager

Adams TV and Applianced

Bachelor of Science - Health And Physical Education

College of New Jersey