Laura Venegas
Dallas,TX
Summary
Dedicated and self-directed Office Manager and Executive Assistant with diverse experience in the real estate industry. Offering 11 years of experience with specialized skill in business startup and growth. Technologically-savvy with the proven to quickly master new software and systems. Excellent communication and team collaboration skills to deliver complex projects in deadline-driven environments.
Overview
11
11
years of professional experience
Work History
Real Estate Agent
Brokers
Dallas, Texas
03.2011 - Current
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Advertised client properties through websites, social media and real estate guides.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Presented purchase offers to sellers for consideration.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Assisted clients in financial planning for purchase.
- Reviewed market research data and changed sales plans accordingly.
- Represented buyers and sellers of developed and undeveloped properties.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
- Used NTREIS and other realtor databases to find properties for clients.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
- Coordinated appointments to show tenants and buyers prospective homes.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Real Estate Transaction Coordinator
Redfin
Frisco, Texas
04.2021 - 06.2022
- Reviewed confidential documents, contracts and disclosures.
- Coordinated appointments for final walkthrough and closings with buyer/seller and agent.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
- Developed new business and managed new and existing clients.
- Collaborated with attorneys, loan officers and agencies to complete property sales and purchases.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Updated property MLS status accordingly.
- Provided CDAs to title companies.
Administrative Office Manager
VIP Realty
Dallas, Texas
01.2019 - 04.2021
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coordinated internal company-wide meetings, executive committee meetings, conferences and staff meetings.
- Planned and executed company events such as year-end holiday party, meetings and staff mixers to promote office morale and cohesion.
- Developed and implemented policies and procedures and scaled for growth.
- Assisted with implementation CRM and provided ongoing user support.
- Implemented new training programs for administrative personnel on office operations and latest technologies.
- Maintained payroll information by calculating, collecting and entering data.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Updated employee files with new details such as changes in address or salary levels.
- Initiated direct deposits and prepared manual checks for employees.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Researched and resolved commission discrepancies.
- Developed reports by compiling summaries for earnings and taxes.
- Issued tax forms on annual basis.
- Advertised client properties through websites, social media and real estate guides.
- Maintained QuickBooks accounting records.
Education
Real Estate License - Real Estate
Alliance Academy
Online03.2011
High School Diploma -
W W Samuell High School
Dallas, TX05.2003
Skills
- Real Estate Contracts
- Records and Database Management
- Comparative Market Analysis
- Lead Prospecting
- Property Tours
- Adaptability and Flexibility
- Clerical Support
- Payroll Oversight
- Administrative Management
- Meeting Support
- Planning and Prioritization
- Office Management
Languages
Spanish
Native or Bilingual
Timeline
Real Estate Transaction Coordinator
Redfin
04.2021 - 06.2022
Administrative Office Manager
VIP Realty
01.2019 - 04.2021
Real Estate Agent
Brokers
03.2011 - Current
Real Estate License - Real Estate
Alliance Academy
High School Diploma -
W W Samuell High School
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