Laura Ventura

• Provide accurate, impartial English–Spanish medical interpretation for patients and healthcare providers
• Facilitate clear communication during appointments, assessments, and follow-up care
• Maintain strict adherence to HIPAA and confidentiality standards

•Document encounter details per company protocols

• Facilitated accurate communication between healthcare providers and patients in diverse medical settings.
• Interpret complex medical terminology to ensure clarity and understanding for non-English speaking patients.

• Conduct bilingual follow-up calls with patients post-appointment
• Interpret patient responses from Spanish into English
•Maintained confidentiality while accurately recording patient responses.

• Managed patient scheduling, check-in, and check-out processes
• Verified insurance, processed billing, and collected payments
• Provided English–Spanish interpretation to support patient understanding of treatment and financial information
• Coordinated daily operations to support clinical staff

• Coordinated front office operations in a busy pediatric dental practice
• Provided oral hygiene education and post-procedure instructions
• Supported clinical procedures while ensuring patient comfort
• Interpreted for Spanish-speaking patients and families