Laura Viita
Smyrna
Summary
A Pharmacy Technician with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
Walmart Supercenter
08.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Pharmacy Technician
Walmart Supercenter
07.2021 - 08.2023
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Pharmacy Technician
Walmart Neighborhood Market
07.2019 - 07.2021
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Cashier
Walmart Supercenter
10.2018 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Pharmacy Cashier/Pharmacy Technician
Walmart Supercenter
02.2018 - 06.2019
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
- Assisted in managing inventory levels by accurately counting and restocking shelves as needed.
- Operated pharmacy systems to obtain patient prescription status, communicating with prescribing physicians and in-store pharmacists to clarify orders and meet specifications.
- Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
Deli/bakery Production Associate
Walmart Neighborhood Market
09.2016 - 02.2018
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Contributed to the achievement of safety goals, promoting workplace safety through training sessions and regular equipment maintenance checks.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
Education
Certification For Pharmacy Technician - Pharmacy
National Healthcare Association (N.H.A.)
Nashville, TN12-2024
Certification - Medical Administrative Assistant And Clinical Rota
Medical University of South Carolina
Charleston, SC08-2013
Certification - Didactic Program For Introduction To Healthcare
The Academy of Health Science
North Charleston, SC11-2012
High School Diploma -
Adult Education of Summerville
Summerville, SC04-2012
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance verification
- Drug safety
- Pharmacy law compliance
- Interpreting and processing medication orders
- Secure storage of medications
Timeline
Pharmacy Technician
Walmart Supercenter
08.2023 - Current
Pharmacy Technician
Walmart Supercenter
07.2021 - 08.2023
Pharmacy Technician
Walmart Neighborhood Market
07.2019 - 07.2021
Cashier
Walmart Supercenter
10.2018 - 06.2019
Pharmacy Cashier/Pharmacy Technician
Walmart Supercenter
02.2018 - 06.2019
Deli/bakery Production Associate
Walmart Neighborhood Market
09.2016 - 02.2018
Certification For Pharmacy Technician - Pharmacy
National Healthcare Association (N.H.A.)
Certification - Medical Administrative Assistant And Clinical Rota
Medical University of South Carolina
Certification - Didactic Program For Introduction To Healthcare
The Academy of Health Science
High School Diploma -
Adult Education of Summerville
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