Laura Wallace
Salem,VA
Summary
Driven and dynamic, I enhanced parent satisfaction and streamlined operations as a Daycare Owner/Operator, alongside mastering clerical duties at Liberty Truck Parts. Skilled in customer service (soft skill) and proficient in data entry (hard skill), I consistently maintain accuracy and efficiency, ensuring top-notch service and operational excellence.
Overview
43
43
years of professional experience
Work History
Office Assistant
James River Laser And Equipment
11.2019 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
Daycare Owner/Operator
Self-employeed
10.2002 - 08.2019
- Organized fun-filled events and activities for children that promoted learning in an engaging
manner. - Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
Daycare Owner/Operator
Self-employeed
03.1990 - 08.2002
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
Office Assistant
Liberty Truck Parts
07.1981 - 12.1989
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
Education
Bachelor of Arts - Art History/ Business
University of MD
College Park MD01.1987
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
Timeline
Office Assistant
James River Laser And Equipment
11.2019 - Current
Daycare Owner/Operator
Self-employeed
10.2002 - 08.2019
Daycare Owner/Operator
Self-employeed
03.1990 - 08.2002
Office Assistant
Liberty Truck Parts
07.1981 - 12.1989
Bachelor of Arts - Art History/ Business
University of MD