Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Wallace

Salem,VA

Summary

Driven and dynamic, I enhanced parent satisfaction and streamlined operations as a Daycare Owner/Operator, alongside mastering clerical duties at Liberty Truck Parts. Skilled in customer service (soft skill) and proficient in data entry (hard skill), I consistently maintain accuracy and efficiency, ensuring top-notch service and operational excellence.

Overview

43
43
years of professional experience

Work History

Office Assistant

James River Laser And Equipment
11.2019 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Maintained and updated office records, both digital and physical.

Daycare Owner/Operator

Self-employeed
10.2002 - 08.2019
  • Organized fun-filled events and activities for children that promoted learning in an engaging
    manner.
  • Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
  • Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
  • Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.

Daycare Owner/Operator

Self-employeed
03.1990 - 08.2002
  • Organized fun-filled events and activities for children that promoted learning in an engaging manner.
  • Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
  • Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
  • Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.

Office Assistant

Liberty Truck Parts
07.1981 - 12.1989
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Maintained and updated office records, both digital and physical.

Education

Bachelor of Arts - Art History/ Business

University of MD
College Park MD
01.1987

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Data Entry

Timeline

Office Assistant

James River Laser And Equipment
11.2019 - Current

Daycare Owner/Operator

Self-employeed
10.2002 - 08.2019

Daycare Owner/Operator

Self-employeed
03.1990 - 08.2002

Office Assistant

Liberty Truck Parts
07.1981 - 12.1989

Bachelor of Arts - Art History/ Business

University of MD
Laura Wallace