Laura Warren
Cornelius,NC
Summary
Cheerful Client Relations Executive with background attracting new clients and retaining existing accounts. Built and nurtured relationships by pursuing opportunities, delivering information to key contacts, and maintaining regular communication. Collaborated with internal teams for smooth service. Enthusiastic team lead eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of marketing themselves and training in advertising. Motivated to learn, grow and excel in the mortgage industry
Overview
9
9
years of professional experience
Work History
Director of Client Relations
LKN Capital Mortgage
Mooresville, NC
05.2021 - 03.2022
- Documented accurate data on customer relationships to maintain strong ties and customer satisfaction.
- Generated leads and boosted brand through professional and personal networks.
- Supported account team when qualifying, pursuing and closing opportunities.
- Developed relationships with executives to generate ideas and pursue opportunities.
Public Relations Specialist
LKN Capital Mortgage
Mooresville, NC
05.2021 - 03.2022
- Communicated and networked weekly to build relationships and optimize press coverage.
- Monitored marketing content for quality, accuracy and impact.
- Worked with marketing department on branding strategies.
- Supported local realtors with strategic launch initiatives such as self marketing strategies and integrated partnerships.
Event Planner
LKN Capital Mortgage
Mooresville, NC
05.2021 - 03.2022
- Coordinated with participating vendors during event planning.
- Performed event coordination for parties (50+) and gatherings.
- Performed face-to-face meetings to finalize contract for services and event details.
- Corresponded with dozens of clients to answer questions and resolve issues.
Independent Business Owner
Self Employed Services
Cornelius, NC
01.2016 - 03.2022
- Consulted with dozens of customers to assess needs and propose optimal solutions.
- Devised processes to boost long-term business success and increase profit levels.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities within industry.
Education
Associate of Business Administration - Marketing
Mitchell Community College
Statesville, NC01.2013
Cosmetology - Cosmetology
Surry Community College
Dobson, NC01.2009
Skills
- Build relationships with clients to drive revenue
- Sales Statistics Analysis
- Sales Records Management
- Networked to provide extensive business relationships
Timeline
Director of Client Relations
LKN Capital Mortgage
05.2021 - 03.2022
Public Relations Specialist
LKN Capital Mortgage
05.2021 - 03.2022
Event Planner
LKN Capital Mortgage
05.2021 - 03.2022
Independent Business Owner
Self Employed Services
01.2016 - 03.2022
Associate of Business Administration - Marketing
Mitchell Community College
Cosmetology - Cosmetology
Surry Community College
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