
Diligent food service professional with 11+ years of experience in dynamic restaurant and bar environments. Adept at customer engagement, upselling, and thorough side work, consistently ensuring cleanliness and exceptional service.
Developed lasting rapport with regular customers.
Increased sales volume via effective advertising of food and beverage offerings.
Directed complete opening, closing, and shift change duties maintaining efficient restaurant operations and bolstering team preparedness.
Delivered exceptional service to guests in café and poolside areas. Demonstrated comprehensive knowledge of menu items to enhance guest experience.
Verified identification to ensure compliance with minimum age requirements for sale of alcoholic beverages.
supported barback operations upon demand i.e prepare fruit slices serve wines beers aid in cocktail preparation and replenish essential supplies.
Answered and directed phone calls as needed
Charged with creating table arrangements and booking reservations
Greeted and escorted all guests to their designated tables
Performed additional dining area cleaning and maintenance duties
Clear remaining place settings, clean and reset tables, and swept floors after each group’s departure
Sales Associate
Maintained up-to-date knowledge of customer buying habits.
Guided customers in choosing items that reflected personal style and shape. Operated a cash register.
Management
Answered customers' questions and quickly resolved problems and complaints.
Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
Communicated with customers via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pay